Appearances Salon

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OPEN NOW - Closes at 6:00pm

I had the WORST salon experience of my life because of Ellen at Appearance salon! It was my first time at Appearance salon and I wasn’t even acknowledged for the first 10 minutes of me being there. I had bought a Groupon so my color and cut had to be done by Ellen. I went in for a corrective color and cut. I had foils done to blend the color I already had. I had dyed my hair blonde and she just seemed very judgmental of my choice and even told me it wasn’t natural. She tried to convince me to go back to dark brown. She was very unfriendly and Ellen seemed more concerned with getting back to her ipad than taking care of her customer. I was scratched repeatedly by her nails and her treatment with my hair during brushing and blow-drying was so ruff that it was painful. I was actually happy with the color and even told her so. I had a very disappointed look on my face due to the poor cut that looked like she cut a blunt straight line through my hair. Ellen seen my look and raised her voice to me yelling that I needed to understand that it was a corrective color and that my hair wasn’t her fault. If she had listened to me she would have known that it was the unflattering cut that was up-setting. I finally had to get up and leave because of her treatment. I don’t know why I thought I would find a good styles on Groupon but this women’s behavior was out of line and totally unacceptable. I don’t know how she could be considered a professional.

Friendly service. Great ideas.