Dancer's Warehouse

Write a Review508-634-3262

CLOSED NOW - Opens at 10:00am

Absolutely terrible customer service. I had contacted them about a mistake with my return, in which they failed to accept a return that abided with their regulations, and they mailed the tutu back to me without contacting me. When I recontacted them about these problems, they failed to address the points I made and are forcing me to keep a tutu that I had returned on time. Horrendous experience.

These people are incompetent idiots. A MONTH ago, I ordered two dance belts. For the past week, I've been sending an email EVERY NIGHT to see what's up with my order. No response. It's almost impossible for me to call during the day, but I finally got a chance today. The first time, they hung up on me. The second time, after putting me on hold for a while, they explained that they've been trying to reach me, because only one of the belts is in stock. They couldn't figure out what to do, or how to send me an email, so they've just been sitting on my order waiting for God-only-knows what. The amazing thing is, when I placed my order (through the mail) I included TWO SEPARATE SELF-ADDRESSED envelopes in case they had to send them to me separately! Absolute idiots.