Famous Appliance Service

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WORST Service EVER ** BEWARE ** on October 3, 2014
The absolute WORST service EVER!!! I would not recommend these guys to my worst enemy. We have been waiting for 48 days (8/16-10/3) for our dishwasher to be repaired. What a joke. They diagnosed the repair wrong and charged us $387 for a part that we were told would be 3 - 5 days to fix...took over 3 weeks.

Then when they put part in, it was not 5 minutes for the dishwasher to quit. Now another 5 days to get a 3rd tech out only to tell us that 1st guy diagnosed wrong and now asked for more money than the 1st part. The dishwasher only costs $549 at Lowes!

So it's Sept 16 and tech tells us it is a common part that they stock and will get it to us and have us fixed in a couple days. It is now OCT 3rd and after a new excuse EVERY day we are told it won't be until MON 10/6 that someone can now come out...we'll see. These guys are the WORST.

Absolutely NO service and NO customer service. Parts manager, office person who answers phones are getting mad at US for asking status. Good Luck

Company charged me $91.49 for a water inlet valve for washing machine that was listed for $26.50 on repair clinic website and $10.50 on amazon. When I asked for refund between double the $26.50 ($53.00) - a fair profit for them - and what they charged me ($91.49) - amount $38.49, they refused, offering instead a $20.00 credit on a future repair. This is, in my judgment, an unreasonable reply to a reasonable request by me to correct an unreasonable and overpriced service.