CVS Pharmacy

Write a Review432-685-3092

Worst pharmacy experience I have EVER had. Dr office was not able to get through to pharmacy to verify approval for insurance to cover. I went to pharmacy to let them know approval was made to run it through ins. at 10 am. I was told they would and will fill medication. I went back to pick up at 3 pm. Was informed medication was not ready and was going to cost 200.00 due to insurance deductible. ok please fill it. Went back at 6 pm was told they are "working" on it. Over heard pharmacist say to employee it is in this basket, find it and I will fill it. They still had not filled it yet! I left. Came back at 9;30 pm and guess what I was told they are "working" on it. At 10:20pm FINALLY ready? Nope was told by pharmacist they had one medication but are out of the other one. I could call the other CVS to see if they had it. Then I was told it was 200.00. They did not tell me it was 200.00 for EACH one so it was really going to be 400.00. I left without medication and SO DISCUSSED WITH THIS WHOLE EXPERIENCE. I hope I never have to deal with this pharmacy again. I know the insurance was not their fault. But they took forever filling it,then was told at check out didnt have one,then wasnt explained to how much properly and still dont have my sons medication. TOTALLY UNSATISFIED DO NOT DESERVE A STAR

This place has gone downhill big time based upon those early reviews from years ago.



All I can say is CHOOSE WALGREENS if you can. I have been forced to use CVS thanks to Walgreens dropping my prescription network, so off I go. I have been five times so far, and each time is an utter nightmare. Losing orders, with no semblance of organization for where they put their prescriptions unlike Walgreens. In addition, every time I go, every time, the prescription is not ready when it is supposed to be and they have to start on it when I get there. This even after I gave a pick-up time over 24 hours before I picked it up. This place is open 24 hours. There is simply no excuse. Then today, we have a light dusting of snow flurries that did not even accumulate, but they say the computers are down because of it and can't do any prescriptions. I've had it. While it won't work for the stuff I was going to get today, for any future maintenance meds, I am going to use the mail order Blue Cross Blue Shield keeps shoving down my throat. At least I won't have to wait in line for 30 minutes to be told my prescription isn't done despite calling it in well in advance. Walgreens is not like this. It is very smooth and a very quick pharmacy.

I visited the new CVS store and had excellent service. Every employee in the store was extremely polite. The store was well stocked and very clean. I will enjoy going to this store.

I feel that the New CVS store is the verybest at customer service. They are very kind and patient friendly. I would recomend them to all of Midland
welcome to Midland CVS