Luxury Swiss

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I had a great experience with Susana! She was very helpful in picking the timepiece I wanted. She's friendly, knowledgeable and went above & beyond through the entire process. I will definitely contact her in the future if I come across purchasing another timepiece!

Big gratings from Sweden Estefania! Thank you for outstanding service and our new watches! They seem to work much better then the ones in your store :)))

Super happy with my purchase! Awesome service provided by Susana. Had a great buying experience, Susana took great care of me. Will definitely be a loyal customer going forward.

Omar feliz was of great help

The best service! Everyone is so friendly and helpful. Highly recommend!

Omar was an absolute delight to work with. Very informative and professional, as well as accommodating. We will definitely be buying with him again in the future

Great experience lots of knowledge on Rolex.
Susan help us like we know her for years like family, she took her time to listen & she was able to get me a great watch.

We walked in today and purchased a watch from Estefania. She was so helpful and wonderful to deal with. I will be buying my watches from her in the future

La atención la calidad de servicio es algo inigualable totalmente una atención a otro nivel un equipo muy organizado estando en Miami o en la florida DUDO PODER IR A OTRO LUGAR MIL BENDICIONES Y GRACIAS

Excellent assistance, classic elegant watch and happy customer

First of all, I’d like to mention that I was very pleased with the professional service of Omar Feliz and would like to thank him for giving me an opportunity to become a happy owner of this contemporary and timeless watch.
The Rolex Datejust 2022 has exceeded my expectations. It was crafted from the finest materials with scrupulous attention. It goes with every outfit and by this earns a rightful spot in my collection.
Once again, I was convinced that Rolex is out of competition and it remains one of the most iconic watches of all time. Definitely I’ll be back.

Excellent service, highly recommended.

Great service and the most friendly staff! Love doing business with Susana Rodríguez

We had a wonderful experience in this store!
Omar and Estefania were absolutely incredible! Very professional, knowledgeable, and kind! Recommend to anyone who wants to get OVER THE TOP service and excellent time!

I gave up hope on getting a new Rolex for the past couple of years, every Rolex Boutique has no inventory and some were
reluctant to even let you inside. I was almost deterred from going to this boutique to be rejected and disappointed again but I’m sure glad I was with a friend and he wanted to checked it out. Susan greeted me and asked me what I was looking for and pulled out a 2022 two tone which I didn’t love and then she went back and brought out a beautiful timepiece that matches my jewelry and outfit. It was perfect, the moment I saw it I knew it was the one! I’m very happy with my purchase and my first Rolex. I would highly recommend this boutique and the ladies that helped me especially Susana Rodriguez.

my experience in the store was unforgettable. remarkable quality, professionalism and kindness made me experience the world and history of rolex in a special way. I highly recommend visiting the store.

I had a great experience with Susana Rodriguez. She was thoughtful and polite. I felt like she took very good care of us and listened to our needs. For this reason I will be coming back as a repeat customer in the future. Thanks for your great work, Susana!

My girlfriend and I dropped in to take a look at some watched when she found something she loved. Estefanía was more than welcome to accommodate us and went above and beyond to provide us top-tier service such as adjusting the strap after purchase without even having to ask. I highly suggest you look for Estafanía when you get the chance to visit the Rolex store at the Design District.

Gabriela is so professional and was an absolute pleasure to work with. Sometimes sales representatives have lost the personal touch, but not Gabriela! She builds immediate rapport and I look forward to building my Rolex relationship with her!

I’ve been looking into buying my first day to day Rolex for the past two years, ever since I turned 30. Every chance I would get I’ll walk into a Rolex boutique but leave disappointed because I would always get the same answer. “There’s nothing in stock” or “these are only for exhibition” or my favorite, “write down your information and we’ll get back to you.” Well today my luck changed! I was casually strolling thru the Miami Design District with my family and we decided to walk into Rolex. Walking in with intention to purchase but prepared to be rejected, Susana blessed us with the ultimate Rolex experience! Not only did I purchase my first Rolex, but she also brought out a gem that my partner purchased as well. Susanna’s service was beyond what we expected. We look forward on making our near future purchases with Rolex Miami Design District and Susana along with the rest of the staff.

Best experience buying a watch from this place. Gabriela and Victor are very professional and welcoming. Highly recommended and will 100% come back and send more customers your way in the future.