Discount Tire

Write a Review972-240-0208

OPEN NOW - Closes at 5:00pm

Seriously this location went above and beyond customer service, special thanks to Rodney Cody and Ivan. I found out I had a nail in my tire so I went to get it removed and plugged, but I later found out the tire already had an existing plug which could not be plugged again. I asked if they could put the spare tire that I had in the trunk and I then that would allow me enough time to figure out what I would have to do to replace the other one since I was short on cash. Well, come to find out my spare was expired and for safety reasons could not be used. So when it was all said and done they gave me a used tire so that I could drive home safely free of charge. This was a big blessing and I will be returning to this location to buy all 4 tires!!! Thank you again for helping me out when I really needed it!

This is the only Discount Tire store I will use! The staff is very friendly. They know the products they sell, they know what tires are best for your vehicle, and they DON'T try to up-sell you, or try to sell you something you dont want or need.

I have been coming to this location since it opened. We have 3 cars (Corvette, Z4, and Lotus) that require order only run flat tires. Each time i have needed a tire/tires, The manager gets my tires in 24 hours or less. The tire warranty they offer is the best !!! Especially when you need to replace tires that cost $300+ each! Paying the warranty pricehas saved me money and peace of mind! They will also plug (patch) any tire, (As long as its not damaged beyond repair) FREE! My friend got a nail in her tire 3 month old front tire, (*note* tire was not purchased at Discount) they repaired it, NO CHARGE! My friend now buys her tires here too! The store manager truly cares about the customer. I only trust my cars to this location. 5 stars from my cars and I.

~Melanie

This is the brand new discount tire location which moved from: 5615 Broadway Boulevard, Garland, TX, 75043-3642, (972) 240-0208 (this # is also the new stores phone number). I found some tires online at tirerack.com and I called around to see if anyone carried them, and no one had my size. Then I found out that discount could order my size so I went to the store on 11/29/2011 and placed a special order and discount agreed to price match tirerack for $93 lower than their price of $100 per tire. I opted out of the disposal fee which cost $11.96 for four tires, and I agreed to pay extra for the "TPMS Rebuild Kit" which cost $29.96 for four tires because the guy said it would be in my best interest to change the seals so they will not leak when the new tires are put on because the seals get worn out over time (he also told me a story about some lady that had her one of her tires go flat one morning because she opted out of the service, and she had to go back to discount and change out the seals) so I purchased the service. I came back 8 days later once they got my tires (original estimate to get tires was 3 days) - not a big deal, I understand shipping delays... They said they would take about 45 min to do the job, so I decided to sit in front of the window that faces the work bay area, finally they started working on my car and I began to watch them as they went through the process of taking my old tires and balancing weights off, on lubing up the new tires and putting them on the machine to mount the new tires- all without touching the TPMS which I had paid to get serviced. I waited until they mounted three tires just in-case they were about to perform the service, they did not- so I let a service guy know about the situation and he immediately went out into the bay and asked the two guys working on my tires if they had preformed the TPMS service- they said no, then he told them to stop and perform the service, so I watched the service guys begin to un-mount the tires they had put on and take off the sensors and replace the seals, then he called me over to the computer and apologized that they did not perform the service and refunded me the cost of the TPMS rebuild ($32.43 w/ tax) and said they would perform the service in spite of their mistake, and he was sorry, and that they should have preformed the service the first time- I said okay... Finally they were finished and told me my car was ready, I asked the guy where my old tires were because I opted out of the tire disposal service, he told me to pull back around as he gets the tires, which they had accidentally tossed into their area of junk tires (I wanted to take them home)... Finally he gets all my tires and I load them all up into the car- as I am about to leave the parking lot I stop and check all the tires and notice that the metal nitrogen valve stem caps (cost $4-5) I had were replaced by some cheap $.10 plastic caps. At that point I was frustrated that they did not do the TPMS rebuild which I had paid for the first time, opted me into a disposal service I did not request, and on top of that took the metal valve stem caps off and did not even give them back. Now you know why I gave this place two stars: do not pay for the TPMS rebuild because they will not do this service in the first place, do not pay for your tires to be disposed because they will do that anyway, and lastly take off your valve stem caps because they like to steal these- you have been warned about this location and its practices. The only reason I gave this place only 2 stars in-spite of all the BS which happened was because they priced matched the tires I wanted and special ordered them for me- if these were a regular set of tires, without the price matching this would be a 1 star review.