Coldwater Plumbing Services Inc

Write a Review972-681-4434

CLOSED NOW - Opens at 7:00am

IF THERE WAS A WAY TO GIVE 0 STARS TO THIS COMPANY i WOULD. Someone recommended this company to us and what a HORRIBLE experience it was. My husband does remodeling and was doing a bathroom for a wonderful couple in Rockwall. As an add on the customer requested him to change out the bathtub faucet. When he realized the faucet was welded in we called a plumber who had done some minor work for us before and he stated that he doesn't do that kind of stuff and referred us to Total Plumbing and said they were good and fair priced. Boy was he wrong. First 2 guys showed up to do a 1 man job and they charged us extra for that. Said their labor charge was $150 per hour and charged us over $400 when they were their for just over 1 hour. The supposed helper just stood around and talked. I mean, how many guys does it take to take off an existing faucet and replace it with the new one that the client had purchased? There was also a shower valve that needed to be replaced that took less than 1 minute that we know for a fact only cost less than $25 but were charged $82 for materials. We strongly recommend NOT to do business with this company. Not only did they make themselves look bad but made us look bad as well for bringing them in. Unknown to them the customers were city council members and will possibly be filling a lawsuit in small claims court as well. We will be blasting this company all over the internet and to the better business bureau. Thanks for letting me vent.