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Reviews

JM
Jennifer M.

08/20/2015

Provided by YPmobile

Patrisha ...
Rude rude rude rude rude .....
Nasty attitude coudnt even figure out what an axle was ...
In the phone for 29 min

T
theposed

05/24/2012

Provided by YP.com
This company has the worst par...

This company has the worst parts department I have ever seen. Not ONLY are they discourteous, but the tried and failed at covering their tracks when they did not order a part for me. They tried to avoid my phone calls. WTF?



After 2 weeks of waiting for my part, I called Lewisville Mitsubishi and got the part same day picked up locally.



National Backorder? whatever, Absolute..... Will NOT be ordering from you again.

N
nancy800

05/07/2010

Provided by YP.com
Respactable dealer

Best service in town. Respectable dealer with a staff that enjoys what they do and customer service to put Zappos out of business. I have received numerous calls following up with me and making sure I’m taking care of to the maximum. Joel really impressed me with his work ethic and eagerness to assist me in every way. I purchased 2010 Endeavor simply by working with Joel over the phone due to being out of town 5-6 days out of my week. I came in this weekend and took delivery the quality of service was a 10 Star service. I commend Mitsubishi Fazeli for the quality of customer service they provide before, during, and after the sale.

R
rogermcc

04/14/2010

Provided by YP.com
4 years of outstanding service!

Four years running and the service only gets better. For the past four years I’ve been coming here to do business. I’m happy to say this is excellent service every time I come in here.

Today we went for our regular maintenance routine and while my wife and I waited we went and walked around looking at vehicles for fun. Mike comes up to us to ask about our car and family and just shoot small talk with us. My wife grew interest in a Mitsubishi Outlander but we said we really can’t afford that right now. I have got to say, not only has Fazeli been taking care of us for over four years and haven’t had anything but great experiences since day one but now have made us the happiest we’ve ever been.

My wife didn’t need a new vehicle but they gave us more than we expected for her little beater that we couldn’t refuse or pass up such a great deal. Now we have gotten a brand new Mitsubishi Outlander and got a payment we are more than comfortable with. Many people search all over for deals like this and without looking we found one. We are very satisfied and grateful for the outstanding first class service we receive every single time we come in.

Michael you did an incredible job once again my man.

S
samuel977

04/11/2010

Provided by YP.com
Fazeli Mitsubishi treated me like a millionaire

Why is that every dealership I’ve been to they act if you don’t look you can buy then you’re not given the time of day?!



Really tells me something about every other dealership out there theyr’e all the same! Except Mitsubishi Fazeli, I came in was welcomed right away with open arms and right away took interest in me.. now I know I cant finance water, but my granpa has perfect credit he’s over 800 and I never told thm that cause I wanted to give my business to the dealership that deserved it and treated me well.



Alex did everything beyond imagination to help me out in any way possible without knowing anything about my granpa. Its crazy how dealers judge you. I love Mitsusbishi Fazeli this dealership cares and really tries hard to help anyone. I bought a brand new 2010 mitsubishi lancer ralliart with 4 miles on it! To Mitsubishi Fazeli who fought hard to help me in every way they could without knowing I had plenty of money and a co-signer with perfect credit… I thank you guys tremendously for the honest effort and hard work and treating me like a millionaire.

C
countryluv20

04/10/2010

Provided by YP.com
World Class Service

I went yesterday to Mitsubishi Fazeli cause I was searching the internet and I heard a lot of good things about this dealership but I didn’t think it would be this good. From minute one til the end Mario took care of me and got me a 2009 Altima 2.5 with low miles and a payment lower than what my budget was so now I’ll just pay my car off quickly. Mitsubishi really hustled to take care of me and my needs. These people are honest, hassle free, and know the real meaning of customer service. Forgive the last words but i'm just thankful I didnt have to deal with any BS that i'm used to at all dealerships. That's what makes Fazeli completely different.

J
jasbrown

03/13/2010

Provided by YP.com
best deal and service!

I’ve been car shopping for over 4 months because I need an SUV that works for me, my two kids, and my dog. I currently have a car that’s ok but I need something that’s safe and spacious and am not worried is gonna break down on me as I am a single mother, I worry about the safety of my kids. Last Thursday I took a day off and decided to go car shopping after my car overheated on 635. My friend and I went all over DFW and no one could help me get into an SUV that I felt was affordable and reliable…. I must have been to 5 dealerships and was treated like dirt and kicked right out of every dealership, most didn’t even want to try to help aside from trying to sell me a car I clearly did not want… on top of being pushy and aggressive as if I’m incompetent and know nothing about buying cars. After almost giving up I walked in to the last place I said “no more car shopping I give up!” I drove by Mitsubishi Fazeli and immediately the vibe was just different. I was immediately greeted and instead of pushing me asking about how much money I had to put down or what my credit was like, they clearly only wanted to find me what I was looking for. I worked with Jonathan and he just made me feel like I was very welcomed and listened to everything I wanted in an SUV… after every other dealer kept trying to shove me into a car.. Mitsubishi Fazelli was the only place that made me feel comfortable and important. After only spending about 35 minutes there johnathan leaves for 5 minutes and comes back with this absolutely beautiful mistsubishi endeavor in a deep red/maroon color… OMG I was like “ I want it!!!” he says, go drive it. .. of course scared of rejection I said, I don’t think I can afford it… I drove one earlier and the other salesman at the other dealer said it was way out of my price. Johnathan smiles at me, grabs my handbag and says “just give it a whirl” so I did! I was hesitant that I wouldn’t be able to buy it because this was best test drive I have ever been on.. completely smooth, only 11,000 miles on it, a beautiful color, and keyless entry, heated seats (which my kids just LOVE) , I mean I just got way MORE than I though I ever could, I feel my prayers were answered with the way I was treated and the SUV that I wanted and thought was a far reach. Now i’m driving a 2009 Mitsubishi endeavor that rides unbelievably smooth and completely makes me and my family safe. I want the whole world to know that the people at Mitsubishi Fazeli will take care of you and best of all beat ANY DEAL OUT THERE! I went to 5 dealerships prior to here and not 1, NOT 1,

got close to the deal I got here! I’ll always return to purchase here in the future and send my family and friends.

R
ratm1221

03/18/2009

Provided by YP.com
Crooks

Do not buy from this dealership. They will do everything possible to get you to buy a car from them. Lie, refuse to show you records and contracts, etc.. I bought a car here and it broke down a week after I bought it. After a big hassle, I finally got some of my down payment back, but they kept a big part of it. When I reported them to the better business they responded with nothing but lies and said that they stand by their reputation. DO NOT BUY FROM THESE PEOPLE UNLESS YOU LIKE WASTING YOUR MONEY.

More Business Info

Hours
Regular Hours
Mon - Sat:
SunClosed
Brands
Mitsubishi Motors
Payment method
mastercard, visa, discover, amex
Categories
Automobile Parts & Supplies, Auto Repair & Service, Automobile Accessories, Automobile Leasing, New Car Dealers, Used Car Dealers, Wholesale Used Car Dealers
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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