Maaco

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My only complaint is when I picked up my vehicle there was a layer of some kind of dust all over the inside. I just had the interior cleaned before the paint job and had to have it cleaned again. It looked like a window or door was left open. There was also overspray on the inside of the passenger door. The paint job itself was very good, just sloppy during the process.

BAD REPUTATION FOR A REASON



Dropped of 2004 Nissan Titan on 12/9 to have it painted white. Price $1,375. Was told work would be completed Friday 12/13. Went to Maaco on Tuesday 12/17 to check on status of truck. Was told truck was ready by Tom Durkin. Did walk around on 'completed' truck and found numerous problems: door handles were painted over, key hole painted over, chipped paint around antenna and hood, paint on tires, exhaust pipe, frame, numerous sections of trim, foglight covers, paint/debris on floor mats, lightly painted section on driver roof, 'whiteout' around upper window on driver side, bedliner filthy from dirt/paint?, paint/dirt on back of passenger seat? painted over dust? bumps of unk origin in several areas, painted over chips on hood (excessive chip repair $149.95 on estimate- was told that would take care of chips). Wednesday 12/18, I returned to Maaco and again pointed out problems with the workmanship. I attempted to walk around the vehicle with the manager and point out my complaints and have them acknowledged. After 3 or 4 of my complaints and the manager responding 'best we can do' 'do you want me to shoot the guy who painted this?' (absurd) 'best we can do for $1300' 'we got 8 vehicles a day to do' I requested a discounted price. Manager would not discount price or acknowledge any poor workmanship. Asked if there was a district manager or someone else I could express my concerns to and was told there was not everything comes back to him.