Hertz

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Worst rental company ever. Was very happy about the price for our PREPAID/PER CHARGED rental but after we arrived at the airport on 11/3/2013 was told by a very rude employee of Hertz that we also needed an additional $200.00 deposit on our major credit card. He told us it was in the fine print, which it is not. Left us stranded at the airport as we didn't have the additional funds on the card. Now 8 days later we still have not been credited for the amount charged and upon calling was put to 4 people and was told we were a NO SHOW at the airport. We have witnesses at both Enterprise and Alamo as they were trying to help get us in a rental after Hertz was so rude.. Bottom line DO NOT rent from Hertz....go to ALAMO!!!

**As an update today is 12/1/2013 and still have not been credited or even contacted by any member of Hertz.

Even a 1 star rating is too much for this company.