Discount Engine Exchange
348 W 10th Ave Ste 1, Mesa, AZ 85210
Reviews
02/06/2015
Similar story as the rest. Took advantage of my 80 yr old dad. Hellen vehicle hostage! Thousands lost because of these #&*% $@! review errored
10/22/2014
STAY AWAY PEOPLE.....REPEAT......STAY AWAY from this shop. So over priced and owner/manager Eric Deroche is a freaking bulldog (sorry dogs!). So rude and disrespectful. He'll sugar coat everything to get you into his shop and once you're car is in...your worst nightmare begins. So many complaints and bad reviews and they are all right on and at par to what you'll experience with that idiot and his so called "Discount" engine shop!!
10/21/2014
Horrible place. Long story but similar to all the rest. Took longer than quoted, cost more than quoted and it didn't run when they handed it back to me. Had to tow it elsewhere to get back on the road rather than submit to there tactics of trying to get 3x the cost of the estimate from me. Wish I'd researched. Turns out there are 20+ complaints, 11 bad reviews and an "F" rating with the Better Business Beaureu. Over 30 hidden bad reviews on Yelp, (Look under not reccommended reviews) Countless more on YP , here and other sources. Also a piece on 3 on your side by the media exploring scam mechanics. Stay away or you will be sorry.
01/13/2014
Task took 10 days longer than they originally quoted. Extremely poor customer service. When I picked up my vehicle, they tried to sell me on additional parts and labor that I really didn't need. They completely discounted the air conditioning (which didn't have to happen) and then wanted to charge me to repair it. Won't honor warranty if I don't take the vehicle back for a service to be completed by them for an additional $100 plus an oil change. When I tried to pay with my credit card, he refused to accept it and stated CASH ONLY!! I had to pay in order to get my vehicle back. Horrible company and the manager is even worse.
03/02/2012
I tried to buy a used engine installed. They quoted me a price of $3500. Then ended up charging me an extra $2000 (for extra parts that I really didn't need). If I didn't pay it they threatened to keep my truck and charge extra money every day it was there for "storage". They are really mean and have no problem cussing you out. This company should not be allowed to be in business. My truck only made it down the road after they "fixed" it and left me stranded. It's been sitting for 6 months now still not running and they won't fix what they should have done in the first place! I'm out my vehicle and 5 grand.
01/20/2012
They give reasonable estimate to get you in - then double it after you made first payment and you are basically screwed... I wish I read all reviews before I went there
11/04/2011
RIP OFF! They over-charged by thousandsJUST FOR SPIDER INJECTERS AND OIL LINE COSTED ME $2,000 AND WHEN I GOT IT BACK IT HAD A CHECK ENGINE LIGHT ON THE BOLTS WERE LOSE AND THE SENSERS WERE NOT PLUGED IN I HAD TO FIX IT ALL AND THE THE LIGHT WENT OFF I COULD HAVE BOUGT A CAR ON craigslist FOR THAT MUCH A GOOD 4X4 FOR $2000
08/25/2011
This was one of the worst service experiences I have ever had. The game is to get your vehicle towed for free into the shop and then hold it hostage while they jack the prices through the roof. The guy on the phone seems nice enough at first, then he uses intimidation and evil tactics to make you pay... and No credit cards accepted-- he's a man on an island. STAY AWAY!
05/16/2011
This is my story, see what 3 on your side reported about this company here... http://www.azfamily.com/news/consumer/Valley-veteran-says-hes-not-getting-truck-repairs-he-is-paying-for-120820814.html
12/14/2010
thanks for the heads up I almost was about to take to truck there but then I read all the reviews. Seems like you guys have saved me from a world of trouble.
08/06/2010
WOMEN: for your own personal safety, please stay away from this shop. This is not a joke. I had to give at least one "thumbs up". Wish I didn't.
08/06/2010
WOMEN: for your own personal safety, please stay away from this shop. This is not a joke. I had to give at least one "thumbs up". Wish I didn't.
02/29/2008
They charged almost $2500 to replace my engine..and they took out everything I replaced in the last year and replaced it with older items. Then they voided my warranty, because the engine overheated..but funny story, the engine overheated because, as it turns out, they took the thermostat out and never bothered to put it back in. Don't waste your time here..my engine is still misfiring and I'm still paying other people to fix it and replace all the other parts they yanked out. Other reviews at other sites will basically tell you the same thing...check it out!
01/12/2008
If there were a ZERO, discount engine exchange in Mesa, AZ would get it.###If your looking for a new engine, let's face it, you're in a bad way. Going here will make your situation much worse. ###Discount Engine Exchange in Meza will offer estimates that seem reasonable up front, but watch out for the print beginning with "CUSTOMER UNDERSTANDS that this is an ESTIMATE and ..." They also have an unreasonable charge for a 500 mile service in order to keep their warranty valid. ######Discount Engine Exchange, Mesa, AZ, will suck you in, take you car, take things apart, then come back to you with charges that are terribly out of sorts. They use bully tactics that boarder on extortion and pressure you to make on the spot financial decisions. ######This is clearly a business practice as no real mechanic is so terrible to miss their estimate by 100% ###This business has no business staying in business.######Again, this business is:###Discount Engine Exchange###348 W. 10th Ave #2###Mesa,
11/14/2007
YOU CAN EVEN GOOGLE THEM TO READ ALL THE SCAMS THEY PULL. DON'T FALL FOR IT. TRY FIVE STAR OR RYAN ENGINE EXCHANGE INSTEAD!!!!!
More Business Info
- Hours
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- Neighborhood
- Rotary Park
- Category
- Engine Rebuilding & Exchange