Your Complete Auto Repair Center. Exhaust Masters-Total Car Care Center is an automobile repair and service shop located in Merrillville, IN. We are a complete auto repair shop that has served our community since 1974. We work with domestic and foreign cars, and our mechanics are ASE certified. Exhaust Masters-Total Car Care Center offers honest advice and suggestions. We can work on anything from brakes, shocks, springs and struts to exhausts and mufflers.Our services include:* Engine rebuilds and replacements* Transmission repair and service * Alignments, tire repairs and tire sales* Towing and fleet service * Oil changes and lube * DOT inspections * Emissions repairs* We carry most brands of tires new and usedOur certified total car care center works with cars, vans, trucks and RVs.
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Reviews

04/09/2018

DISHONEST BUSINESS

Had an issue with my 2003 Honda Civic brake line leak over Easter Weekend while visiting my folks in NW Indiana. My Father had vehicle towed to their Merrillville, IN facility and proceeded to change all of the brake lines on my car and did it without even providing my Father or myself a written estimate! When my Father went to recover vehicle, he was given a bill for $659.61! Their "District Manager" Manny as he's known didn't do a thing to even acknowledge that this was dishonest and not only proceeded to charge my Father - he also refused his credit card and insisted he be paid in cash! Police were called on the scene to oversee the exchange. Exhaust Masters was not authorised to perform this work on my vehicle and then charge rates that are inconsistent with non-dealership shops. I attempted to call "Manny" directly on Saturday to discuss this with him and resolve and was told by his employee working at the shop - JD as he called himself that he was "unavailable" and refused to give me Manny's cell number so I can call him directly to discuss! Exhaust Masters is the example of what an automotive repair shop should never do while conducting business. In all my time having my vehicles serviced in the States of Indiana and Illinois - I have never come across a repair shop that doesn't provide a written estimate of services and work to be performed on a vehicle without having me review it and sign off on it! This is a very unprofessional and totally dishonest business.

CD
Cheryl D.

02/07/2017

Provided by YP.com

Great friendly service and reasonably priced. Didn't mind staying late to fix my car, even though I came in close to closing time. They really helped me out and will get more of my business in the future.

DS
Dan S.

03/16/2015

Provided by YP.com

had my tailpipe seperate from the catalytic converter. Was pleasanly surprised when a simple repair was made instead of wanting to replace the whole system. Very straightforward and honest shop. Thank you.

MM
Mike M.

09/18/2013

Provided by YPmobile
Great service

Had new tires put on for less than the big box tire shops. Fast service, nice people will b back!

A
artteach

01/01/2012

Provided by YP.com
After getting tires at a local...

After getting tires at a local dealer and going to the alignment shop they recommended, it was closed--on a Saturday! Who does that? Then I went to two other places, and both said I needed work done before they could align. The quotes they gave me were so far apart I was afraid to use wither one of them. So I went to a local mechanic and had the required work done. Then I checked reviews of alignment shops online and found that many had very negative reviews--escept this one! I had the alignment done here and they were courteous, quick, professional, and...gave me the best price of any of the others! TOTALLY SATISFIED!

EP
Emanuel P.

11/03/2011

Provided by YPmobile
auto repair

total car care center. family owned and operated since 1974

11/09/2009

Get it in writing no matter how many times you go there!

I have gone to the shop in Hobart for exhaust work on my cars for over ten years, but this is the last straw. I have always had to take cars back to get brackets re-welded, but the store was close to home so no big deal. However this last time is it! Took my Geo in for repair to the exhaust which they had installed alittle over a year ago [$300+], only to be told it would need a complete system again. This time $450+, figured minus the cost of warranteed muffler and convertor as these pieces were unusable due to the way the were installed.They claimed they didn't install them. After showing the paperwork from the previous visit i was told they would get back to me. No contact so stopped by the shop and was told warranty had expired, on the contract it said lifetime on muffler and 2 yrs on convertor. Was told that was a mistake, should of said 1 yr on both, mind you the new contract said 2yrs on convertor also! Then he ask, you don't expect me to eat the cost, do you ?

More Business Info

Your Complete Auto Repair Center.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Services/Products
  • Exhaust Muffler Converter Service
  • Emissions Control
  • Auto Service
  • Lifetime Warranties
  • Shocks & Struts
  • Engine Performance Tune-Ups
  • Vans
  • Cars Vans Trucks & Rv's
  • Diagnostic Services
  • Alignments
  • Rv'S
  • Towing Available
  • Engine Perofmranc E T Une-Ups
  • Emission Repair
  • Lifetime Branke Pads
  • Maintenance
  • Free Inspections Lifetime Warranties
  • Cars
  • Engine Performance
  • Complete Mechanical
  • Certified
  • Drivability Diagnostics
  • Domestic & Imports
  • Free Inspections
  • Trucks
  • Air Conditioning Service & Repair
  • Cars
  • Mufflers
  • Shocks & Struts
  • Rv's
  • Vans
  • Trucks
  • Foreign & Domestic
Payment method
discover, master card, visa
Languages
Greek
Accreditation

Automotive Service Excellence

Authorized Flowmaster Magna Flow Dealer

Certified Emisison Repairs

AAA

Social Links
Categories
Air Conditioning Service & Repair, Air Conditioning Contractors & Systems, Auto Repair & Service, Automobile Air Conditioning Equipment, Automobile Parts & Supplies, Brake Repair, Emission Repair-Automobile & Truck, Emissions Inspection Stations, Mufflers & Exhaust Systems, Radiators-Repairing & Rebuilding
Other Information

Certifications: AAA, Authorized Flowmaster Magna Flow Dealer, Automotive Service Excellence, Certified Emisison Repairs

Parking: Lot

Specialties: Cars, Fleet Vehicles, Rvs, Domestic, Imports, Trucks