Founded in 1979, Mays & Schnapp Pain Clinic and Rehabilitation Center is a provider of pain relief treatment in the Mid-South. Based in Memphis, Tenn., the health care center specializes in the treatment of pain, depression and anxiety, painful peripheral neuropathy and reflex sympathetic dystrophy. It also provides medical services for the pain caused due to cancer, arthritis, chronic neck, backache and nerve pain. Additionally, the center renders special consulting, physical therapy and massage services to its patients. Mays & Schnapp Pain Clinic and Rehabilitation Center is a CARF accredited and certified health care facility.
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Lee M.


Provided by YPmobile

Dr. Mays is a fantastic doctor who came highly recommended by my orthopedic surgon and neuroligist. After my MRI he spent a considerable amount of time explaining the results of my MRI in plain language I could understand. Very personable and not condisending like many physician "gods". I highly recommend him! BUT: then there's his staff... Very rude and insensitive. Suffering from a bulging disc and bone spurs in my neck causing headaches, neck, shoulder, arm pain and numbness in my hand. It took them six days after my MRI to even send a pre authorization request to my insurance co. for a nerve block prescribed by Dr. Mays. I found myself in the midst of a severe migraine that the pain meds he prescribed didn't even begin to relieve. As I sat in a dark room nauseated from the pain and no sleep for two days I called the office and left a message with his nurse to see if I could get something a little stronger just to hold me over and get relief till I saw him the next week for a spinal block. Five hours later I had received no response. I called a second time and left another message, waited one hour and still no response. I then called back and spoke to the receptionist and spoke to her and explained my situation and condition at which point she began to lechter me about leaving multiple messages on the answering service and how busy they were and a response would be made within 24 to 48 hrs. I told her how much pain I was in and her response was... I quote... "I get it... We are a pain clinic... Duh". I understand they deal with pill poppers everyday, but I'm not one to take meds nor abuse them. But her rudeness and insensitivity was uncalled for. Needless to say I was highly perterbe and therefore the reason to post this. Again... I will say Dr. Mays is a great doctor... Just be prepared to wade through the rudeness and unconcerend attitude of his staff.

Eric M.


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My wife waited two weeks to see this clown and was turned away for wearing perfume.Can you imagine a physician turning away a patient that is in severe pain because of perfume.What a bunch of pompous buffoons.If there was no star rating they would get it.



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first appointment at m@s

Im scheduled for my first appointment in 2 weeks at this clinic. Ive been in cronic pain for 3 1/2 years and this is the first medical office to actually show care toward helping me live a normal life. Im a 27 yr old male that has my whole life (God willing) ahead of me,and just from 2 phone calls I know these professionals will help as much as they can. I heard about them from my friend that had her mother go there and she said they are amazing. IM ready to work with whatever doctor I am seeing to find a solution so I can live a life that is comfortable. I believe with their help we both will accomplish that goal. With their knowledge and me following through with their direction it will work. Always remember they didnt go to school to be mean and people get mad when they dont get what they want. I trust and have the faith my 3 and 1/2 year struggle will be over when I get there and I very thankful just for the kindness of the phone calls..God has a plan for everyone and cant wait to see the doctors say, after my neurosurgeon, neurologist and pcp are all on the same I pray and believe I will have a great experiance.



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recommended to this clinic for back pain. Dr. Mays seemed caring and interested on the first visit and assured me my treatment would not be tramatic or overly painful and that he would provide additonal medication IV to reduce a painful experience of the back injections. He did not deliver on his promise. I got 5 back injections in my back one after the other with no pause in between. I screamed each time the injection was inserted. Dr. Mays nor the the nurse responded to my discomfort. It was like Dr. Mays just wanted to hurry up and get things over with. The nursing and office staff over all did not seem caring. And after the bad experience, the shots did absolutely nothing for my condition, but left me with a procedure bill. I do not recommend the clinic.

Stephenie L.


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Do not even waste your time trying to talk to these people. I was referred by my doctor to this place in order to manage a part of my condition until a have surgery. My doctor's office did not remember that I could not go to appointments before 2:30 and only in extreme circumstances, I can manage to get somewhere by 1PM. I tried to tell this to the receptionist and she changed her story three times. The first response was that the doctor's last appointment was as 2:45. Then, when I told her I could try that and asked what their grace period was because I knew I would be hard pressed to make it from my place of work. Then she said he wouldn't be able to see me after 12:45 because I was new except in certain circumstances he would sometimes see people at 1. I said I could work with that. So she tells me that I would have to be there at 12:30 for my 1 PM appointment. I told her that would be impossible and I asked if she could mail the paperwork that I had to do so I could go ahead and get that done so that it would give me the time to get there. She said they mailed out paperwork anyway but the expectation was to come into the 1 PM appointment with all paperwork completed but you had to be there at 12:30. At this point I got frank with her and asked if they patients back immediately since it has been my experience with every doctor that I have ever had, that you have to sit in the waiting room for nothing for more than 30 minutes before they even think about taking you back. I assured her I could be there by 1 but she said showing up 30 minutes early was policy. Ridiculous.



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Do not go to this cold, uncaring and socially inept so called "pain clinic". This is this worst place I have EVER been. I was treated like a lower class piece of meat. First time there the nurse was ready to give me an injection... I hadn't even seen the pompous Dr. Mays yet. I watched as an out of breath elderly man approach the monster of a receptionist to check his wife in as she was wheelchair bound and still in the car. He was running about 10 min late and she coldly, without a care in the world, stated to him that he would have to make another appt. You are required to wait 3-5 hrs on your 1st visit. No one dealing with severe pain should be "required" to wait to see his royal highness. These people do not care about you! Please don't waste your precious time here. Also if you see another Dr. for a sinus infection or the flu whatever.. You are "required" to have the records sent to them before he will see you again. I watched as another elderly woman was turned away because she checked the " have you seen another dr. since your last visit" box. Unfortunately I had to put 1 star when they deserve a big fat 0.



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Both Dr. Mays and Dr. Schnapp ...

Both Dr. Mays and Dr. Schnapp are amazing. I have seen both and these are truly caring doctors. They listen, care, counsel, and provide appropriate care. The doctors at this clinic truly care about the chronic management of pain- not just strictly providing narcotics. They are interested the long term management. I am treated for fibromyalgia, chronic headaches, and migraines and through their medication management, trigger point injections and EXERCISE/STRETCHING program I have seen long term benefits. I cannot help but to be baffled at some of the reviews given on this sight. If you are interested in true help w your pain there is NO better place than Mays and Schnapp pain clinic.



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This is the best pain clinic i...

This is the best pain clinic in the south. I have been going there for approximately 10 years and Dr's May's and Schnapp's have done wonders controlling my back pain. I thank the Lord every day for such dedicated men. I would recommend them without reservation.



Provided by YPmobile

This Dr. Schnapps is a pompous, arrogant, judgemental, uneducated Nazi. He kicks people out of his office for using scented soap and will refuse to treat you without a valid reason. If you are lucky, he may tell you that you are crazy, are malingering or are drug seeking. Unless you have a broken back, have a sword sticking out of your chest or are so disabled by arthritis that you are in a wheel chair, he won't treat you. RA patients, fibromyaligia patients, lupus patients, etc. forget it. This doctor will make you feel like you don't have the right to share the same breathing space with his almighty self. STAY AWAY!!

More Business Info

Regular Hours
Mon - Fri:
  • Pain Management
  • Medical Services
Payment method
visa, mastercard

For Profit Ambulatory Surgery Center

Physicians & Surgeons, Family Medicine & General Practice, Clinics, Pain Management, Physicians & Surgeons, Pain Management, Rehabilitation Services
Other Information

By Appointment Only: Yes

Services: Pain Management, Medical Services