Camp Bow Wow Memphis Balmoral

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I would not recommend Camp Bow Wow to anyone. We were only interested in using this doggy day care when in town, as we are from out of town but are here often to visit. Camp Bow Wow has a 3 hour interview process, which is much longer than other places we have gone but I figured it was thorough. Prior to this I had informed them that my dog was a jumper, on the form as well as in person. My dog was accepted after the interview. The very next day, maybe two hours after I dropped my dog off, I got a call saying my dog was "dismissed" and could not return due to her jumping their in door fence. I was never informed that my dog jumping could/would lead to her being kicked out. As I'm aware that she is a jumper, the two other doggy day cares we use regularly have been able to handle it and it's never been an issue. Since the interview process is so long, I'm not sure how she was accepted because if it was as thorough as I was led to believe, they would have realized that my dog was not a good fit for them due to her jumping.

Further, after leaving them a negative review on Google, they responded with what I would consider a condescending response. I then noticed that they respond to all negative reviews with the same tone and put the blame on the dog owner, the dog, or anyone else. They do not own up or just accept that not everyone is pleased with their services.

To me, they were a waste of time, as we had to find another doggy day care on short notice during the holidays (which thankfully we did and this new doggy day care is amazing and are well aware of my dog's ability to jump fences). Camp Bow Wow said my dog needs training and they could suggest someone, well.. my dog has a couple AKC certifications. She's a very athletic dog, which turns out is not a fit for Camp Bow Wow.

These reviews are for people to share their experiences with a business and to help others decide if this business will be a good fit for them. Camp Bow Wow does not take well too bad reviews and want to put blame on others. My experience with them was not a good one and after the response I got to a review I left, I further stand by that. I would not want to do business with a company like this.

My pet was in a fight with two other dogs at Camp Bow Wow. He lost part of his ear. The owner and staff were very nonchalant about the whole stituation.