Connecting Point

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CLOSED NOW - Opens at 9:00am

I have purchased several computers and accessories from Connecting
Point and their sales team is very knowledgeable, friendly and helpful. The service Department helped me with upgrades and answered all my questions clearly. I even got my lap top back the same day!
Would highly recommend.

What a waste of time. They sold me a$1900 IMac which I paid for in full. A week later they sold it to another person and left me stranded. Very unprofessional and Simon Barnes is so week and ineffective. Got my money back and went direct to Apple. This company does not value your business. They will never see me again.

Everyone in the Medford store is exceedingly courteous and helpful when I phone with a problem. In particular, Simon has helped me 3 times in as many days since Apple upgraded so thoroughly I don't recognize anything ---so he 's been helping me find and restore things. John in repairs is always straightening out the messes I make and showing me how to use my computer to better advantage. Scott always helps me upgrade and steers me to the best equipment to achieve new levels. Jeff, of course, is the whole spirit behind the store.

He's a big man, not only physically, but in his dedication to the little people like me who patronize Connecting Point. Heartfelt thanks to all.

Very poor service!!

I have used this place for all my apple computers, purchase all mac for my business, all my guys used apple devices and phones, thru the years I have spend thousands of dollars with this store. I have even purchase warranty for my devices. Last week my new iPhone 6plus was giving me problems and I want it to have them service and they told me it was going to take anywhere from 3 to 7 days to get if check and for the mean while I was going to be with out a phone, I told them I could not be with out a phone since this is how I run my business. They just told me "sorry there is nothing we can do for you" What it was worth's the manager accused me of laying, he told me in two occasions that they did not sell IPhones at there store. I had to call my sell person to confirm that in did I made a special order from there store. I'm so appointed that will be the last device I ever by from them. I also want to mention that my sells person is been top notch, excellent service and he really cares for his customers, sadly the manager doesn't shares his values!!!!!