At McDonough Center for Family Dentistry, you’ll never be treated like “just another patient.” We get to know you by name, call to check in after your visits and never pressure you into receiving treatments you don’t want or need. Our goal is to be your family’s go-to team for quality, personalized dental care.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

TS
Tisha S.

12/15/2017

Provided by YP.com

I love this office. Friendly staff, well lit, facility is really clean and smells great & they have fast service.

SC
Shamika C.

05/20/2017

Provided by YP.com

This dentist office is AMAZING!!!! The office manager Aubrey and all of her staff are PHENOMENAL!!!! Dr. Barnett and Lynn my hygeinest do a Awesome job on my teeth! They make me feel very comfortable and listen to all of my concerns. I couldn't choose a better dentist office. ❤️❤️❤️

S
shangra

05/20/2014

Provided by YP.com

Have been going here for a couple of years since we moved to McDonough. I am having the same issue that I see others have rated for. I give two stars because the Dental cleanings & regular appointments have been great, the facility is very clean & staff is friendly. But service beyond basic cleaning is lacking. My two daughters & I recently had dental cleanings. They advised my youngest needed cavities filled. Due to her age & their ped dentist not being available during my non-working hours I chose to get a 2nd opinion. After a request to have any x-rays transferred I found out that they x-rayed my youngest that day without getting my permission. I believe this happened due to the hustle of the office as it was busy. They took pans that my insurance does not cover every year. I found out from them that the x-ray did not come out & they realized that I did not qualify for pans, so they charged me for bite-wings instead. The dentistry that I am getting a 2nd opinion from requested to see the bite-wing x-rays but there are none because McDonough Family Dentistry did not take them. The new dentistry needs to take them but my insurance wont cover because they have already been done according to the claim. I have called McDonough Family Dentistry 3 times & emailed twice regarding this issue. When I would first call they would state no bite wings were done (instead of telling me they charged me for them). I had to work in between my insurance company & the new dentistry to find out. One phone call the rep rather than resolving my issue with their dentistry stated well if you were getting a 2nd option from us we would not charge you for the bite-wings. I was thinking really than how come your not treating your existing patient with equal service. My last email asked for a resolution such as for them to actually do the bite-wings so that I can move forward with my daughter's dental care needs. Have not heard anything back. I feel like an insurance claim at this office rather than a person with a family of four that are patients.

claimed iconBusiness Response07/09/2014

Dear Shangra, We are sorry to hear about your experience with us and I would like to start off by apologizing. I am not sure how this could have happened, but I assure you that we are not taking these x-rays to charge you and if we have, we will refund you and your insurance. In order for us to diagnose our patients, we need to take these X-rays whether your insurance covers them or not. If they are not covered, we don't charge you for them. I am surprised that the office you went to for a second opinion will not take these x-rays to be able to diagnose either. I could not find your information in our system based on your name here so please send me a direct email and I will make sure this issue gets handled immediately. My name is Ash and I am the Manager of the office. my email is [email protected] or you can call the office dial 0 and ask for me. I wish you the best and I promise to resolve this issue for you. Regards, Ashton Toub.

This listing has been claimed by a business representative.
MH
Martin H.

03/01/2013

Provided by YP.com

I've been going here with my family for a couple of years. There is no better looking dental office as this. Dr. Nia is the best dentist out there without a doubt. I don't understand how anyone could have a bad experience here. I never wait for appointments, They instantly answer my phone calls, and they have TV's on the ceiling! to me, that's amazing. I will always take my family here, and I Highly recommend this place. Also, it's probably the biggest dental office out there. It's Huge

MH
Martin H.

03/01/2013

Provided by YP.com

S
Samcwright

01/07/2012

Provided by Superpages

I love this place, I have been to several dentist and this dentist office has corrected dental work, that other dentist have messed up. They are very professional and it is a very beautiful place. They have also saved me lots of money. Shawna McWright

anonymous

02/16/2010

Provided by Superpages

Lovely Staff

anonymous

02/16/2010

Provided by Superpages

The people where very nice and Dr. Nia is great, gave me a call after hours just to make sure all went ok!!! Thanks, and I will be back! Freddie

anonymous

02/16/2010

Provided by Superpages

Overall very pleased with service and end-product. Would recommend to others without regret.

anonymous

01/19/2010

Provided by Superpages

I went to the McDonough Center for Family Dentistry a.k.a McDonough Dentistry for the 1st time on 1/15/10. The office is very nice, they serve you coffee & refreshments, tv's every where in lobby and in the offices where they do dental work, there is even a tv on the celing?? However, their service is horable. They tell you over the phone that they take your insurance and you make an appointment, but when you get to your appointment they tell you they may not be able to take your insurance, give you an exam, treatment plan and the cost and they amount that has to be paid up front. I came there because I had extreme tooth pain. I have 2 dental insurances, 1 is dental dental and 1 is Humana PPO High Dental Medicare insurance which they stated they do not take even though they are on the list for Humana Medicare PPO Dental Groups. Being a diabetic I was not given any antibotics or anything for the pain. Theystated they can not do the rootcanal until March'2010 under Delta Dental??

anonymous

01/19/2010

Provided by Superpages

I went to the McDonough Center for Family Dentistry a.k.a McDonough Dentistry for the 1st time on 1/15/10. The office is very nice, they serve you coffee & refreshments, tv's every where in lobby and in the offices where they do dental work, there is even a tv on the celing?? However, their service is horable. They tell you over the phone that they take your insurance and you make an appointment, but when you get to your appointment they tell you they may not be able to take your insurance, give you an exam, treatment plan and the cost and they amount that has to be paid up front. I came there because I had extreme tooth pain. I have 2 dental insurances, 1 is dental dental and 1 is Humana PPO High Dental Medicare insurance which they stated they do not take even though they are on the list for Humana Medicare PPO Dental Groups. Being a diabetic I was not given any antibotics or anything for the pain. Theystated they can not do the rootcanal until March'2010 under Delta Dental??

anonymous

03/10/2009

Provided by Superpages

Excellent staff and dentist. They are very friendly and more importantly very competent.

More Business Info

Quality Family Dentistry Right In Your Neighborhood

Hours
Regular Hours
Mon - Thu:
Fri:
Sat:
Services/Products
Cosmetic Dentistry Dental Implants Oral Surgery Orthodontics Pediatric Dentistry Periodontics Prosthodontics Root Canals
Brands
Lumineers
Payment method
insurance, all major credit cards
Location
Across the street from the Super Target, behind the Starbucks
Categories
Dental Clinics, Cosmetic Dentistry, Implant Dentistry, Oral & Maxillofacial Surgery, Prosthodontists & Denture Centers
Provided by