Carver Tire Pros

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This morning I dropped in on Carver Tire Pros to have my oil changed. I have been procrastinating because so many local shops play games trying to trick women into services they don't need. I can honestly say that this is not the way things are done at Carver. I was one of 3 ladies in the waiting area and none of us were pressured into extra services. The price was fair, and even though the shop was busy, I didn't have to wait long.

We have 4 vehicles in our household; you can bet I'll be back.

To any reader concerned about the disgruntled employee review on this site, I say, "Take it for what it's worth." While waiting today, I witnessed Mr. Carver's interaction with dozens of customers - in person and on the telephone. He is very courteous and professional, and the technicians are very proficient; and that's why his business is hopping.

These guys did a brake job on my truck. Brakes "sang" like metal against metal from the first day. Took it back three times. Each time I was told that the brakes were fine, and that the manufacturer of the pads knew about the noise and was making strides to eliminate it. Fourth time I took it back, they said my rotors needed to be resurfaced and new brake pads were needed. When I asked why they didn't address this on the other three visits, they did not have a good explanation or defense. My feeling is that they are dishonest and unwilling to stand behind their work. I will never go back.

As a former employer the guy who ownes the place is rude to his customers and does not perform quality honest work.