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Reviews

LS
Lucille S.

10/01/2021

Provided by YP.com

Always get excellant courteous service here. They take their time to ensure they help with your foot problems. Been wearing shoes and sneakers from this company since 2006. Thank you!

JA
Joy A.

11/27/2018

Provided by YP.com

This was my first visit to the store, I choose this one due to is was close to home. I was sch for surgery but decided to go this avenue first. Had a great visit thougtht I was really being educated. I purchased three pairs of shoes the boots were a size bigger but felt fine in the store. After getting home I realized they were to big and I was not going to able to wear them. I went that weekend to return or exchange, I was greeted by three people who were shocked that I was asking to return them were very rude and said they were on sale no exchange. Now I am sure at 57 years of age if I were paying that much money for something I sure would have heard all sales are final NEVER NEVER in our conversation did the sales clerk every have that discussion with me. So I am stuck with a pair of 139.00 boots I can't wear....sure nothing will become of this but rest assure as a resident of Matthews I will be sure all of my family friends, and neighbors are aware of this store policy and will not be recommending them.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Brands
Thorlos
Categories
Orthopedic Shoe Dealers, Shoe Stores
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