Wolgamott Electric Inc

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The work performed was fine. Our electrician was on-time, friendly and got the job done.



Please be aware as a customer that the estimates are completely misleading. Do not make your decision based on an estimate alone.



This company likes to give you the hourly rate of their worker to come out (cost of labor). Then tack on a line item of materials (expected). What's not expected are the costs that follow. There's a hidden cost of "overhead". For me, this was $60 and includes gas for the trucks and any tools that are needed. Then when it's all tallied up, they hit you with another 10% fee for their "profit margin" -- meaning, what they want the company to earn on top of the job.



I have never in all my years in business or dealing with other business, seen a company line item their company financials and bill the customer for it. Do that behind the scenes and factor it into the hourly rate, or be transparent up front and mention that to your customer.



I ended up paying $105 on top of the estimate due to these add-ons. I have no issues paying my invoice. Make no mistake, these are actual costs any business has. The way this company goes about billing and collecting for these comes off extremely shady and misleading. Especially when you're a customer with options on who to give your business. I called several electricians for estimates before choosing these guys, and made that decision off of the estimate and hourly rate given.



@Company:

Take your current hourly rate and multiply it by 1.1%. Mention material costs and give a "ballpark" (you should know this based on the job type), and then slap a flat fee associated to making the appointment (for fuel and such).



Give the customer an accurate understanding of the cost associated with hiring you. We do not care what your employee makes per hour.



What's the point of a customer estimate if you're only going to estimate the company's cost of labor?



Oh... and the lady on the phone when I called to ask about this scoffed at me for inquiring about the 10% fee (as though I had never heard of a profit margin).



I live in a large housing development in this area. I'll make sure my neighbors know to check elsewhere for their electric needs. You can thank the scoff for that.

Vern arrived as scheduled to do the estimate. After the proposal was accepted, the technician arrived to do the work at the scheduled time. It was an all day job. When the work was completed, the tech cleaned up any and all debris. The cost was perfectly in line with the estimate. There were no surprises.

I will definitely use them again. Very friendly folks.