Dairy Queen Grill & Chill
707 Lincoln Way W, Massillon, OH 44647
Reviews
03/11/2009
Provided by YP.comI PLACED AN ORDER AT THE MASSILLON STORE AT LINCOLN WAY WEST IN MASSILLON. I ORDERED 3 DOUBLE CHEESEBURGERS AND 2 LARGE FRIES. I GOT HOME AND FOUND 1 DOUBLE AND 2 SINGLE CHEESEBURGERS IN THE BAG WITH THE FRIES. I WENT BACK TO THE STORE AND EXPLAINED THE PROBLEM TO THEM. THEY BROUGHT UP MY ORDER AND SAID THAT I WAS CHARGED FOR 2 SINGLES AND 1 DOUBLE AND IF I WANTED THE 2 DOUBLES I WOULD HAVE TO PAY THE DIFFERENCE. I CLEARLY TOLD THEM THE FIRST TIME MY ORDER. THIS WAS THEIR MISTAKE.BECAUSE OF THE INCONVIENENCE OF GOING BACK TO THE STORE AGAIN AND MY WIFE HAVING TO EAT HER FOOD WITHOUT ME, I THINK THEY SHOULD HAVE CORRECTED THE ORDER BY MAKING ME THE 2 DOUBLES AND CALLING IT EVEN. I ENDED UP PAYING THE DIFFERENCE. I'M SURE THAT EXTRA DOLLAR THEY CHARGED ME WOULD NOT MEAN A HILL OF BEANS BY THE END OF THE DAY. I HAD TO USE UP MORE GAS TO GO BACK TO THE STORE. IN THE FUTURE IT WOULD BE NICE IF THE CUSTOMER COULD RECIEVE AN ITEMIZED RECEIPT , INSTEAD OF JUST THE AMOUNT OWED. I COULD HAVE CHECKED FOR MISTAKES BEFORE I LEFT THE STORE. THANKS FOR LETTING ME EXPLAIN. SINCERELY, RICK FRANTZ
More Business Info
- Hours
- Regular Hours
Mon - Sun: - Services/Products
- Booster seats DQcakes.com Drive-Thru Family-friendly Food & Treat Good for kids High chairs Mobile Deals Mobile Ordering & Rewards Outdoor Seating Restroom Wheelchair accessible
- Payment method
- visa, master card, amex, discover, all major credit cards
- Price Range
- $
- Other Link
- Categories
- Fast Food Restaurants, Dessert Restaurants, Hamburgers & Hot Dogs, Ice Cream & Frozen Desserts, Restaurants
- Other Information
Good For Groups: Yes
Take Out: Yes
Cuisines: Yogurt, Fast Food, Ice Cream, Healthy
Parking: Lot
Takes Reservations: No
Specialties: Blizzard® Treat, Chicken Strip Basket, DQCakes.com, shakes & malts, Grillburger®, Soft-serve ice cream cone
Price Range : Below Average