A & A Pools & Supplies Inc
30 Monroe St, Martinsburg, WV 25404
Reviews
05/14/2021
Provided by YP.comWe purchased an in-ground pool with heater. They were great with the sales and initial installation, but since then we've had problems with service, primarily with their follow-up. Our heater hasn't worked in years, if we can't get them to fix it this year we will probably contact the manufacturer and ask for other authorized repair shops. A&A is also very evasive when it comes to providing dates, they usually just show up one day, they do not precoordinated, and don't provide a heads-up not even a day or 2 in advance. While the owners are very nice, they really need to step up their game to overcome those issues. Currently, I would not recommend them to others.
02/28/2017
Provided by YP.comWe purchased a spa from A & A Pools, the staff was very friendly and helpful in our decision on which model suited our needs most. We had some questions once the spa was deleovered and service was A+ by the salesman who sold the spa. Great local family business that gives the personal touch.
02/06/2014
Provided by YP.comTerrible!!! This business has the worst customer service, they installed a pellet stove improperly and now refuse to fix it. I had to file a complaint against them. Save yourself the trouble and find a different place for your pools or pellet stove!!!
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: - Extra Phones
TollFree: 877-555-8529
- Services/Products
- Stoves
- Pool Equipment
- Payment method
- discover, amex, all major credit cards, mastercard, visa
- AKA
A & A Pools and Supplies, Inc.
- Other Links
- Categories
- Heating Stoves, Heating Equipment & Systems, Spas & Hot Tubs, Stoves-Wood, Coal, Pellet, Etc-Retail, Swimming Pool Construction, Swimming Pool Dealers, Swimming Pool Equipment & Supplies, Swimming Pool Equipment & Supplies-Wholesale & Manufacturers, Swimming Pool Repair & Service
- Other Information
Parking: Lot