Maricopa Animal Hospital

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OPEN NOW - Closes at 5:30pm

If the doctor is the "Captain of her ship" this place has some major holes. Went to get a USDA - government health certificate. All went well til I got home & they wanted me to come back so they could fill in the correct data for the certificate and were going to charge me again for the certificate they failed to fill in correctly. It was already Fed X'd to USDA by that time. I was in luck thought - the clinic was closed for the holiday ie ????? Halloween. Yes, its now a holiday. So USDA called me personally and we were able to add the additions needed ( thank you USDA staff ).

$50 service anywhere else. Here

230? WHAT? The other vet in town is WORSE

I went there to get my dog groomed. They kept her for 4 hours. When I went to pick her up, they said-she didn't like us much. My dog is the sweetest tempered lab that has never snapped at anyone in 10 years! I came to distrust them after that...

Dr. Anderson and her staff are outstanding. They have taken very good care of both my German Shepards including 2 surgeries. The clinic is clean and the staff is friendly. I have to drive quite a distance to get to Maricopa and they work very hard to ensure I don't have to make any more trips than what is absolutely necessary. Dr. Anderson is always willing to answer my questions and never seems to be trying to rush out of the exam room. She is the only vet I recommend to my friends.

The Absolute WORST Veterinary Clinic of all Time! Do not bring your pets here!

THE STATE BOARD OF VETERINARIANS HAS MULTIPLE COMPLAINTS AGAINST THIS DR. IN 5 YEARS. COMPLAINTS THAT WERE SHOWN TO BE GROSS NEGLIGENCE ON THE PART OF DR. ANDERSON. THE BOARD CENSORED DR. KELLY ANDERSON'S LICENSE # 3964 IN 2011 AFTER AN ANIMAL DIED FROM IMPROPER CARE!



I wish I would have read the state board reports before my horrible experience! She and the staff have zero respect for clients and lack empathy for animals. The incompetent and cold Dr. Kelly Anderson & Garrett the vet tech, should not be allowed to care for animals.

When I arrived at this falling-apart trailer called a hospital for my appointment that had been scheduled several hours prior, the receptionist asked me to put my cat (who was inside of a large pet carrier) on the scale in the entryway. She logged the "pet carrier + wt" all while seated behind the desk, never getting up from her chair to assist me. Dr. Kelly Anderson had no problem allowing me to leave the office WITHOUT servicing my pet's medical care. Talk about lack of empathy for animals! After having a scheduled appointment and waiting nearly 2 hours in the patient room with mismatched paint on the walls and drywall holes, I left the office in tears. I recieved no apologies for the delay nor did a single staff member enter the room while I waited to notify me of a time-frame for service. I was offered the explanation by Dr. Kelly Anderson, with an obvious irritated tone of voice that "maybe this clinic isn't right for you" when I asked the tech (Garret) to be gentle with his handling of my shy timid cat. Dr. Kelly Anderson may have been having a bad day, but the inadequate care, horrendous customer service, and lack of empathy for an injured animal is dangerous for pet owners. Dr. Kelly Anderson, offered to stop treatment of the wound care after 2 minutes of cleaning when I asked a question. I was told that "if I was going to scrutinize everything she did, that she could discontinue the care." And that is exactly what she did, she walked out of my patient care room, made a few negative comments to the receptionist about me after opening the door to make sure there weren't any other people waiting in the front office that would hear her, and went right into another patient care room. I was left to do nothing but leave the office without a properly cleaned and wrapped wound. The negative attitude that I recieved from Dr. Anderson and Garret the vet tech was based on the fact that I asked if it would be possible to do the wound care and antibiotic dosage administration in the patient room where I could be there to comfort my pet, rather than in the back office with large barking dogs.



A VET CLINIC THAT CANNOT DO A SMALL WOUND CARE CLEANING AND WRAP IN THE PATIENT ROOM IN FRONT OF THE OWNER LACKS THE CONFIDENCE AND COMPETENCY TO DO SO.



After the appalling ordeal, I still offered to pay for the examination at the front desk before leaving. Adding insult to injury, IN MY BLUR OF TEARS I DIDN'T NOTICE THAT I HAD PAID FOR SOMEONE ELSE'S INVOICE! THE RECEPTIONIST GAVE ME ANOTHER PATIENT'S INVOICE. When I returned home I reviewed my receipt only to find that I had been given an invoice from another patient with all of that customer's information, including their home address and phone number. I WILL FILE DR. ANDERSON'S THIRD COMPLAINT WITH THE ARIZONA STATE BOARD OF VETERINARIANS! THE ABSOLUTE WORST VETERINARY CLINIC! I WILL TELL EVERYONE I KNOW ABOUT THIS EXPERIENCE. TWO OF MY NEIGHBORS HAVE ALREADY AGREED TO NEVER RETURN AFTER HEARING WHAT HAPPENED TO MY PET.

SSSSOOOO Misleading. Took my dog in for a bladder infection and was given medication, enough for 2 weeks. Dr. Anderson said he would need to be checked again in 2 weeks, I told her I have Multiple Sclerosis and am on disability, how much would that cost. She replied, A recheck is free, we are not here to rob people, but just to take care of their pets. I made the appt. for the day the pills ran out, but no doctor was in so the vet tech, (nasty old redhead), took my dog in the back and took the test. Proceeded to tell me I owed $32.00. I told her Dr. Anderson said the recheck was to be free. She said a recheck is for the Dr. to see the dog, but the lab work for the urinalysis cost $32. I said - No vet has seen him today. I left. That was on a Wednesday. I waited all day Thursday for a call with the results of the test, no call. At 4 pm on Thursday I called and asked to speak to Dr. Anderson. No call. Friday morning I called again and asked to speak to Dr. Anderson, the vet tech again came to the phone and said the bladder infection is not gone and he needs more meds. I said fine but I need to speak to the Dr. about other things. In that case I was told I needed to make an appt. I asked why she could not call me Wed. or Thurs. No answer. I made an appt, for 3:30 on Friday, was angry and hung up the phone. When I arrived at 3:30 I was told my appt. had been given to someone else because they were not sure I would show up. Of course I was off the wall angry, My dog has been off the anti-biotic now 3 days. Does the Dr. think she is God and does not have to talk to anyone on the phone? You have to make an appt. to talk to her? Then they cancel it? Do they think it is easy for someone with MS to get in and out of a car carrying a dog in a crate. They threatened to call the police on me if I did not leave. I wanted to get my records to bring to a new vet so I did not have to pay for retesting. They kept picking up the phone threatening to call the police, and then said, you still owe the $32 for the lab tests. So I left. Unreal. They care about pets or money? My dog still has been 3 days without antibiotic. VERY MEAN PEOPLE!!

III LOOKED TO THIS SITE TO FIND AN OLD FRIEND TO NOT ONLY ME, BUT TO ALL MY HORSES, DOGS, CATS, SHEEP, AND GOAT. When Maricopa Animal hospital first opened back in 1990, my husband and I were one of the first customers. At that time Dr. Gammel owned it. He was wonderful!!! We had horses, dogs,and cats fixed at our ranch, he never had a problem coming to care for all our family livestock. He became a great friend through the years. I hate to hear that he is no longer there, and that another vet has come in and distroyed all he took such pride in all those years. SHAME ON ALL OF THEM!!!!

I want to know why people think a trip to the vet should be free??? Or why they should treat your dog for free??? I work for a vet,,,not this one and he has over 30,000 in unpaid accounts just from last year. How the hell is he supposed to stay open and pay everyones wages, electric, supplies, etc, etc... if people don't think vets should charge for their services???? Don't get an animal if you cannot afford to pay for emergencies, don't get an animal if you don't plan on vaccinating it. Parvo is horrible in Arizona, yet people routinely do not vaccinate their dogs and get furious when we cannot help them because they cannot pay their bills.