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Reviews

EJ
Edam J.

11/27/2017

Provided by YP.com

I had a battery replaced on my 2013 Ford Taurus in August. My car would not start this morning. I got a jump and drove car to Walnut Creek Auto. Chris checked it out and let me know it was a defective battery. He put in a new one free of charge, as it was still under warrant. Great job. Thank You!

EZ
Elly Z.

11/21/2017

Provided by YP.com

They took great care of my wife. Great service, we will do business again!

ES
Eloi S.

11/16/2017

Provided by YP.com

I've used them for years. Fast reliable friendly and trustworthy

JC
Juanita C.

11/07/2017

Provided by YP.com

Good service. Quick. Great price!
Respectful owner and service.

DH
Deina H.

10/30/2017

Provided by YP.com

Excellent,attentive and very friendly customer service.Fully explain why and what needs to be done at a reasonable price,it's a definite smart choice

BB
Brandon B.

08/24/2016

Provided by YP.com

GO SOMEWHERE ELSE. Terrible customer service. No accountability for even the SMALLEST mistakes. Poor communication about time expectations and requirements. Treated me like a criminal or an ignorant moron because I don't know inspection laws like they do. I had to return a second because they failed my inspection for window tint that was 5% too low. I took care of I, but during my second visit they added that my windshield covers were also too low. I asked for an apology for them not telling me that on my first trip. Instead, they said 'You're not listening, it's illegal', 'Don't put illegal stuff on your car', and other condescending things. Btw, I bought the car as it was, and it passed inspection no problem last year. I had no idea why it wouldn't pass again, and they acted like I was an idiot for that.

All for an inspection. Imagine having to deal with these guys for more costly services, or bigger mistakes they won't take responsibility for (as others have experienced).

R
rspellings

02/15/2013

Provided by YP.com

Went in yesterday for an oil change and state inspection. Very nice clean facility and professional staff. Will go back and refer friends and family

S
susanjone

01/05/2013

Provided by YP.com
I recently took my son's Ford ...

I recently took my son's Ford Focus to Walnut Creek Auto Clinic based upon a friend's recommendation and I was very pleased with the service that I received. The car needed some major repairs which were explained to me in terms that I could understand. I can't remember the name of the gentleman with whom I spoke but he was very professional, courteous and honest. The final bill was actually a bit lower than what was originally quoted to us. A few days after the repairs were done, my son reported that he heard strange.

I would definitely return to Walnut Auto Clinic for future repairs and I highly recommend this business to anyone looking for professional, honest mechanics.

M
mack1981

06/28/2010

Provided by YP.com
Worst repair shop ever

This is by far the worst auto repair shop I have ever been too. First they couldnt fix my car, and after them having it for 2 days forget to latch the hood, yeah and just as i was driving yup, the hood comes up cracking my hood, breaking my windshield, and putting a biggggg dent in the roof of my car. And after confronting them about it they didnt want to take action for thier mistake, and they had the nerve to say it was my fault. So here we go to court, I would not reccomend this shop to even my worst enemy. I think I would have gotten alot more done if I did it myself, I mean I can have my car 2 days and say I cant fix it.....

claimed iconBusiness Response05/24/2011

The case did go to court and it took the judge less than 15 minutes to dismiss the case as being frivolous. This customer brought in a damaged vehicle with unsafe modifications and then tried to blame us for damages and wanted to sue us. Assumed that we were stupid and he was smart... proved his point in court.

This listing has been claimed by a business representative.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Brands
AC Delco, acdelco
Payment method
discover, amex, all major credit cards, mastercard, visa
Categories
Auto Body Parts, Automobile Parts & Supplies
Other Information

Parking: Lot, Free

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