John Thurmond, MD/Internal Medicine

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I have been going to Dr. Thurman for a couple years. I have always appreciated his professionalism and demeanor when I have been seen. My concern is with his office staff specifically April. She is rude and would not work with me on getting a prescription filled for my blood pressure. She advised I must be seen first. Since I had an appointment set up I was very confused. I also had to continue to follow for her to just deny my request. No courtesy call to tell me I could not have my blood pressure maintenance medication. I could see if this was a narcotic, but I will not spend my money or my company’s money with a staff that does not care about my blood pressure. Then I get a call back from again rude April. Saying they will fill 14 days of my prescription If I set my appointment back up. I advised her that I was not going to put up with this nonsense and get a new Doctor. Complete nonsense. My blood pressure is going up just thinking about April's rude/unprofessional tone. As if she has sole control of my prescriptions and my health. I will not be back!!!

A. Aguilar