Website IconWebsite
JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve provided customers with unparalleled style, quality & value. Browse our variety of kids’, men’s, and women’s apparel, as well as footwear, jewelry, accessories, & more with free shipping and curbside pickup available. Explore our new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Visit our JCPenney Department Store in Mansfield, OH to discover a wide range of national brands such as Adidas and Levi's along with our private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, & more.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

MP
Mona P.

11/27/2015

Provided by YPmobile

The customer service is horrible in this store at the jewelry counter. Employees were rude and refused to acknowledge me. I waited patiently for almost 30 minutes while the employee played I'm the computer. I have worked retail in the past and understand black Friday is busy. About 6 waiting in be helped and the employee allowed a friend to cut in front of them so she could wait on her first. Then she spent another 10 min on the computer without acknowledging customers waiting. Then made rude complaints about me to other staff after I left area without purchasing anything due to her poor customer service.

More Business Info

Hours
Regular Hours
Mon - Sat:
Sun:
Extra Phones

TollFree: 800-322-1189

Brands
converse, levis
Payment method
amex, discover, master card, visa, check
Location
Richland Mall
Other Link

https://www.jcpenney.com/locations/oh/mansfield/clothing-stores-mansfield-oh-2678.html

Categories
Department Stores, Beauty Salons, Beauty Supplies & Equipment, Blinds-Venetian & Vertical, Clothing Stores, Draperies, Curtains & Window Treatments, Furniture Stores, General Merchandise, Hair Stylists, Housewares, Interior Designers & Decorators, Jewelers, Men's Clothing, Shoe Stores, Women's Clothing
Other Information

Wheelchair Accessible: Yes

Parking: Lot, Private

Bike Parking: Yes

Provided by