Fuel Foods, Inc

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Weird membership policy. They'll tell you it's clear, however based on my own experience, other reviews, complaints, F rating from BBB, news reports, etc., it's obviously not clear and arguably misleading. Bottom line is that unless you are willing to spend 2x as much as you expect just to try the service (terrible auto-renew policy), it's not worth it.

DISHONEST COMPANY. I ordered food for my elderly mother in-law from a Groupon. I specifically indicated she DOES NOT like fish and guess what they send her? You got it, FISH! I called to cancel the account the next day after she received the food and explained to them why. I figured everything was okay after this. I thought it was taken care of until I saw my Amex bill and saw a charge on the account. I asked Amex to block and dispute the charges early August and called FuelFood.com back and no one answered, I left a message telling them to call me back because the account was supposed to be cancelled as I requested back in July and of course no one called me back. I noticed later in August more charges were showing in my Amex bill from FoodFuel.com. I called the company again but no one answer! I opened a chat online with them in September and inquired why they were still charging my account. Of course they said that I had never cancelled the account…what a surprise! They are charging me $627 for food I NEVER received and a service I cancelled back in July. On top of it all, yesterday they went to my mother in-law’s house to collect money……WHAT???? So let me get this straight: you charge me for food that was never provided, an account that was cancelled, and you are threatening my elderly mother in-law for money she supposedly owes to you? WOW…unbelievable!

Once this business gets their rough edges smoothed out they are a wonderful, gourmet treat. Take the variety of eats and their packaging you could live for a month on them. Splurge and have a delicious piece of chocolate cake. But ideally stay the course, eat right and you should stay healthy.