Blue Iris Landscaping LLC

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I had them do a small job for me a few years back. The plants they put in died and when I tried contacting them several times, they never called me back. I even wrote to them...no response.

If I could give zero stars, I would. Charged $600 for the drawing, which I expected and he was upfront about. He drafted the plan over the winter, indicating he would contact us in the early spring (March-April) to meet, go over the plan and schedule the work. Come end of spring (end of May), we did not hear from him, so decided to call him instead to go over and schedule. We signed the contract for a portion of the work (front and side yard) and he indicated we would need to put nearly $4,000 as a down payment for the work. At the time, he said we would be schedule for the work to start 2-3 weeks from receiving the signed contract. 3 weeks passed, no response or contact from him regarding the install. My wife called and emailed multiple times, and no response. I called and left a voicemail indicating that we would require a start date and response or they would be hearing from my lawyer. Later that day, my wife received an email from him that indicated a start date of July 24, 2017. This email was a total of nearly 4 sentences. "Hi CustomerThank you I did get your contract and deposite. I am sorry I have not been more communicative. We have been realy busy. I have you scheduled for july 24th. Thanks Taylor Elkins Blue Iris Landscaping LLC"Misspelled words and the brevity of the email shows complete disregard for professionalism and customer service. He has been unresponsive the entire time and the work has still not started. This email was received on June 7, 2017. At this point, I will be contacting Taylor to get my deposit back and cancel the contract. I'm hoping not to go through small claims court to get this money back, but, luckily, I have some close friends who are lawyers that will assist me with this. I HIGHLY recommend NOT to use Blue Iris. Seems like he is just using us for a money grab.

I recently hired Blue Iris Landscaping to do a 'clean up' of my home as part of a house sale. The company was highly recommended by people who know landscaping services. Their quote for the job - over $2100 for one day's work (on an expedited basis) - was more than I expected, but I hired them because of their reputation.

I was very disappointed with the outcome. Based on multiple reports, the crew was unprofessional and non-cooperative. They refused to weed parts of the yard, spent much time smoking cigarettes on my deck and left a pile of cigarette butts behind. They were also careless and damaged plants. The entire front yard was untouched to avoid further plant damage. Others had to finalize the yard to make it presentable to potential buyers.

Given these problems, I believed a discount was justified. Taylor flatly refused.

My overall experience with Blue Iris was unpleasant. Anyone looking for reliable landscaping services at a reasonable price should look elsewhere.

We had a great experience using Blue Iris Landscaping. I was really at a loss as to what to do with our very outdated and overgrown front yard "landscaping," if you can call it that. BI worked with me to find out what my design aesthetic was, and what sort of effort I was willing to put into the new plants (which for me was very minimal), and put together a great design plan that was well thought-out and beautiful. You can tell that Taylor (the owner) is a very thoughtful and detail-oriented guy, taking into consideration things like having colorful flowers blossoming at different times during the year, using different shades and textures of green to add depth, and also using plants native to the area that will thrive in a WI climate. The BI team was very friendly and efficient. They were also pretty good about keeping you up to date on what the plan was for each day, but were also flexible when it came to making chages or additions (for instance, when I wanted to add some mulch and plastic edging to other areas in the yard). We will definitely be using again.

They are very reasonably priced, do a pretty good job communicating as the project progresses (this is important!) and can do a variety of landscaping jobs - retaining walls, plantings, recommendations, etc. They are honest and I trust them to follow through on what they say they will do. I would definitely use them again.

Blue Iris Landscaping came up with a very creative design for our yard and the Blue Iris crew that installed the work were wonderful to work with.