River City Granite & Stoneworks

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Worse place ever. Nothing was good and they called me a liar when I called the BBB.

I wish I would have used someone else.

Bob and Debbie came out to my house and recommend a stone choice based on my current colors. I never went to the warehouse to pick out my own slab. I just assumed it would look like the sample they showed me. My actual stone I received is much lighter than what they showed me when they came out.

Their template process was not very thorough. I think this is the reason why I had gaps on every end of my countertops where they met with the wall. I ended up getting the backsplash installed to hide the gaps. They also had to cutout my existing drywall in order to make the countertop fit on one side. I think if the template had been done correctly, this cutout would have not been needed. I was told that my walls had probably moved and that's why they had to make the cuts. The place the made the cut is on an island and my house is only 7yrs old so I'm not sure how that can happen.

The sealer they use with the 25yr warrant is worthless. The day after the guy installed the sealer, I got an oil stain in the countertop that took two weeks to disappear. I also get water stains everyday especially around the sink area so I suggest doing your own sealer because theirs is not very good.

My dishwasher does not feel the same since they left. It wobbles a little where it never moved before they did their install.