Jared The Galleria of Jewelry

Write a Review425-774-6933

CLOSED NOW - Opens at 10:00am

When purchasing my ring, I was told the guarantee was contingent on my visiting the store every 6 months for a short inspection. My most recent visit, I was told it would take over 40 minutes to do the inspection and the store would be closed at that point, so I would need to leave my ring there and come back again (1-hour round-trip by car).



I asked to speak to a manager and waited 15 minutes only to be told that the manager was probably too busy to see me. I've spoken to Jared customer service and they were not very helpful and told me they can't promise that the ring can be inspected in any sort of time frame.



Unless you want hours of your time wasted, and really poor customer service, you should avoid this place at all costs. It's really not worth the frustration and hassle. We bought another ring nearby at Zale's and have had no issues there so far.