Jared The Galleria of Jewelry

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OPEN NOW - Closes at 9:00pm

When purchasing my ring, I was told the guarantee was contingent on my visiting the store every 6 months for a short inspection. My most recent visit, I was told it would take over 40 minutes to do the inspection and the store would be closed at that point, so I would need to leave my ring there and come back again (1-hour round-trip by car).



I asked to speak to a manager and waited 15 minutes only to be told that the manager was probably too busy to see me. I've spoken to Jared customer service and they were not very helpful and told me they can't promise that the ring can be inspected in any sort of time frame.



Unless you want hours of your time wasted, and really poor customer service, you should avoid this place at all costs. It's really not worth the frustration and hassle. We bought another ring nearby at Zale's and have had no issues there so far.

I bought a 8000 dollar ring from this store for my wife among many other items. 2 years later the diamond with the bracket falls out while shopping, no luck finding it. We immediately went to the store, they said you out of luck. We called there main headquarters and they didn't call us back. Called again and they said you out of luck. I weld for a living and the bracket was welded on very bad it came clean off. This store took months to stretch and attach the ring and this is what I get. Now I have to go and pay 5500 dollars for a new diamond and pay to attach it on but not with these guys they are a joke. They should get out of the business if you cant weld. I wish I would have read the reviews before going there. What a nightmare!!!!!!!!! Thanks for nothing jareds worse store ever don't bother going there, Trust me!!!!!!!!