Hartman Roofing
201 NE Loop 289, Lubbock, TX 79403
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07/27/2018
Provided by YP.comClass act from start to finish. My roof is absolutely beautiful!!! Everyone I talked to is knowledgeable about the products, procedures, etc. Held my hand through the claims process since I had no clue what I needed to do. I would recommend this company to everyone in Lubbock! Left my yard spotless after the job was done.
04/27/2011
Provided by YP.comI was all excited to use anyone outside the Clovis area and I appreciated how quickly they responded to getting the job started. Things that made me feel uncomfortable were things like I never got a quote, just that he would work with my insurance company. He didn't come to the house with the team to say these are the guys who will be doing your roof. Wouldn't come to my house initially till I got the adjustment paperwork ready for him to review. Mostly verbal interactions. They did the roof, but when it came to finishing the other details we had verbally agreed upon then things went down hill. The individual I worked with is having ME call his people and talk to them about why they can't finish the work promised to me. I do not recommend working with this company and I feel like I was taken advantage of rather than worked with.
Valued Customer: I apologize for the concerns you posted regarding our company. I was not aware of this situation. I ask that you call me directly or e-mail your information to me so that I can look into this matter. We have a proud history of great customer service. You are a valued customer, and I will be happy to resolve any issues that you have.
More Business Info
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- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Extra Phones
TollFree: 866-761-8500
- Services/Products
- BRAND * Decra Roofing Systems * CertainTeed * Elk * Malarky Roofing Products * Metro Roof Products * Gerard
- Brands
- Certainteed, Decra, Elk, GAF, Gerard, Malarkey
- Payment method
- check, cash, insurance
- Neighborhood
- Claytoncarter
- Amenities
- Residential and Commercial Roofing
- Accreditation
Member Better Business Bureau South Plains of West Texas
Roofing Contractors Association of Texas
- Associations
- Member Better Business Bureau South Plains of West Texas New Mexico Contractors License #60497
- Other Link
- Categories
- Altering & Remodeling Contractors, Building Contractors, Building Contractors-Commercial & Industrial, Roofing Contractors, Roofing Contractors-Commercial & Industrial
- Other Information
Parking: Lot