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Reviews

CM
Carla M.

08/21/2019

Provided by YPmobile

Jeff Peterman and John Bishop are my main reasons for my continuous buys at Mazda. They are excellent in the service department! This last time Tyler sold me my car and it was a stressful, smooth experience! Zoom Zoom

BR
Ben R.

03/19/2016

Provided by YP.com

Corey Rash has done a great job with my service experience dealing with my Mazda 3. Always made sure I was kept informed of what was going on and what I needed to be kept informed on in future service visits.

BW
Bill W.

03/01/2016

Provided by YP.com

These guy's made buying a Mazda an easy! I love my new Mazda3 and it a great location, not dangerous like the other Mazda dealer.

KN
Kim N.

01/15/2016

Provided by YPmobile

Great car buying experience! Professional and knowledgeable salesmen! Will Harlow, our salesman, listened to our needs and price range and not only found us something we love, but also for less monthly payment than we expected! I will send everyone I know to this lot!

CS
Candice S.

11/02/2015

Provided by YP.com

Excellent service every time I come in for any maintenance. Corey Rash always goes above and beyond to make sure we have a good experience.

JD
Joanie D.

10/31/2015

Provided by YP.com

I love my new Mazda6. I was nervous about buying a new car and my fears were laid to rest when I got to know my salesman Kris Johnson. I would highly recommend this nice gentleman to my friends and family. Thanks again for all your help!!

JA
Jenny A.

09/25/2015

Provided by YPmobile

My experience at Oxmoor Mazda was awesome! I needed a new vehicle considering my old one was 13 years old and had served me well. It was becoming a money pit. I was treated very well and respectfully by all employees. I would refer my friends and family to Tom Tichenor and Oxmoor Mazda!!

NB
Nekeisha B.

04/14/2015

Provided by YPmobile

Horrible experience buying a used car from this dealer. Things to consider if you buy from them. 1. If the car smells make sure it is cleaned and you pick it up the day after. Reggie kept insisting that the car had to be taken that day and I only realized why the next day when the same nasty smell could be found in the car. The detailer at another place which uses ozone told me that Oxmoor uses chemicals to mask the smell which is dishonest. Also anything written circle it as closely as possible and put your signature. If there is any white space they will write stuff in and claim it was Always there! Lastly like someone also commented below they will try to screw you with financing. Reggie heard the kia dealer tell me my warranty was still active and that I could renew it with them. Yet they added into my sales price a warranty and then got angry when I asked for it to be removed. He even tried to say that that I had agreed to it in the 100 car payment! Lastly they gave me a disgraceful broken key with freaking tape on it. Reggie lied and tried to say it wasnt broken but the kia person chimed in and corrected him and said it would need to be replaced. I requested the belt be replaced and a working key be done. Hands were shaken and paperwork signed. I call to make the appt for the belt and im told Reggie never took it to the service department and he' s off. Then when he calls the next day he lies and says they have repeatedly tried to contact me. Now for the key situation which shows the type of business they run. I got an estimate so as to be honest about the cost. Now they are claiming they are only paying for programing which is 50 dollars out of the 250 for the key!!! The only positive thing that came from this experience is the understanding I have gotten from the Kia dealer, detailing place and key cutters I have contacted. What is truly sad is each asked what dealer i purchased from and WASN'T surprised to learn it was oxmoor mazda. I do not intend to do business with any Oxmoor dealer which is sad because I used Oxmoor Ford often for my mustang.

ST
Sandy T.

11/21/2014

Provided by YP.com

Wish i had done my research before. Oxmoore Mazda has a bad reputation with the BBB. My sales experience was horrible, bait and switched price from what we had agreed. And they failed to do change my oil and claimed they did. RUN!! enough said.

B
bluechipper

06/25/2013

Provided by YP.com

I brought my Mazda3 form Oxmoor Mazda. It was a no hassle experience. I picjked out the car online, worked with Avery on pricing, got my out the door price-- came in to pick up my car with no surprises. Great experience.

C
cardontheky

09/13/2012

Provided by YP.com
Fantastic place of business. L...

Fantastic place of business. Lot is outstanding and kept in great shape. When it came to looking at the different models, everything had a certain way to it, where it wasnt easy, but definitely fun to shop. Staff was perfect. Not hard on me or my wife, but efficient and very helpful.

J
jjkjc4

05/12/2011

Provided by YP.com
Very poor experience. Saw veh...

Very poor experience. Saw vehicle (used) on website and took a week of going back and forth to determine if they still had the vehicle and what price they were asking (they showed a reduced price on the website, but I was told that was an error when I called). I negotiated price over phone and flew in from out of town with a check in hand. The interior of the vehicle was filthy, trash and dog hair all over, nothing had been done to it since it was traded in. You would think they would have cleaned it knowing I was flying in from out of town. What should have been a one-hour process took four. I was so eager to get out of there I left without getting the title. When I called back the following day I found out they had to request a duplicate title, they sold me the vehicle and didn't even have the title! Its been three weeks now and I still do not have the title. I have had to call on at least three issues since I purchased the vehicle and have never gotten a return call from my first message, I have had to follow up multiple times. Other than a salesperson or the receptionist, I have never had anyone answer their phone, I always go to voice mail. Stay away...

M
minajohnson

10/22/2010

Provided by YP.com
Great Sales Experience

I don't have the best credit but have to have a reliable car since I have 3 school age children and work full time. I talked to Steve Whittaker and told him what I wanted and my budget and he found the perfect car. He also had Kim Clay in the loan department help me get a loan at a good rate and a very affordable payment. Thanks Steve and Kim!!

B
bobandbubs1

08/13/2010

Provided by YP.com
UNBELIEVABLE

Buying a car from this dealership may be an okay experience. But, getting your title, registration and license plate is something else again. I have been lied to repeatedly about this and have had it with the whole outfit. Bought my third and last new car from them.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
Sun:
Extra Phones

Phone: 502-894-3425

Brands
Hyundai, Isuzu, Mazda
Payment method
discover, master card, visa
Neighborhoods
East Louisville, Lyndon
Amenities
Mazda Retail Revolution,Mazdaspeed,Mazda Gold Cup,Mazda Presidents Club,Mazda Performance Champions,Mazda Total Advantage,Full Circle Service,Certified Pre-Owned,Mazda Dealers Online
Categories
New Car Dealers, Used Car Dealers
Other Information

Parking: Self

Wheelchair Accessible: Yes

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