AutoZone Auto Parts

Write a Review502-459-4600

CLOSED NOW - Opens at 7:30am

I believe I need to get a new fuse for my car. I'm not sure. I can't get the dang thing out. So I go inside and wait in line for about twenty minutes (that's about how long each customer took) before I decide to try to get the fuse back out myself. I tried and failed. So I keep checking back inside to see where the line is, and it appears to triple for every return trip. After a while I finally give in and just wait and wait and wait. I finally get to Joe, who tells me, "We don't do fuses." Thanks, Joe, you've been a real help. I convince him to look at it and tell me if he can remove it. Apparently it just pulls out. With lots of effort. He offers to get me a pair of pliers to pull it out. Thanks, Joe. So I patiently wait for him to return with the pliers. He doesn't come back. I come back inside and he's doing something else and certainly not getting me a pair of pliers. Thanks, Joe. I finally get them, go back to my car and yank the dang fuse out. Success! And yes, by the corrosion (and the fact that it works now that it's been replaced) I can tell that it was indeed the problem I needed fixed. After Joe is finally done with the person he ditched me for (Thanks, Joe) he goes back to find the fuse, rings me up, and twenty minutes later (right on time) I get to walk out of this dang place. Arrival time - 4:30. Departure - 6:00.

We just left this autozone and I've never dealt with such rude people. If you can avoid this store and go elsewhere I highly suggest it. I don't understand how they're in business with attitudes like that!