12/16/2016Provided by YP.com
This was my first experience with them. I received the order after 5 days even though I paid for a 2 day shipping. The order was incomplete, 2 items were missing. The customer service was kind of rude and offered me a partial refund. They ruin my plan. I am sure I am not ordering from them again.
01/31/2013Provided by YP.com
05/25/2012Provided by Citysearch
My wedding was planned very fast and so I got wedded within matters of few weeks. With so much to arrange it was really difficult for me to go to a local shop and buy a wedding suit. So, I bought it from mensusa. The delivery was very quick as they promised and I am really happy with their service. Although I was bit tensed about the delivery time, but all was fine.
05/22/2012Provided by Citysearch
I had a wonderful experience at mensusa. Being a slim and tall guy, it had always been a pain for me to find the right size dress shirt for me that fits me properly. Either they used to fit my torso rightly but would be short in arms and tight around neck or the arms and neck would be just correct but the shirt would be billowy in the chest. It was then I came across mensusa. Their staff helped me to pick the dress shirt that would fit me appropriately. I ordered for it online and then got it delivered quite fast. Never thought that I would get the right dress shirt for myself from here. Thanks mensusa for keeping my size.
05/15/2012Provided by Citysearch
I am really very glad to have found mensusa for buying my suits. You offer branded suits at a very reasonable price. Getting quality products at the price offered by mensusa is really a great deal for me.
05/02/2012Provided by Citysearch
I had a great experience buying from here. I bought a suit and when i got home i noticed there was a couple of spots on the back of one of the sleeves so the next day i went to go exchange my suit. I was told they did not have another one in stock but that they would have a new one shipped to me in 2 days. i got my suit and it was in perfect condition and they even gave me a suit that was a step up from what i had purchased for my troubles. i will return and by more suits from them in the future. By the way jackson helped me and he went above and beyond to accomodate my needs.
Your staffs are really very friendly and helpful. I was so much confused entering your shop that I simply couldn’t make my choice with suits. Your staffs helped me a lot to make the right selection.
Buying suit online offers great advantage — I knew this but I experienced it when I bought my suit from mensusa. With just few clicks of mouse I ordered the suit that I wanted to wear and they delivered me the same to my house on time. I didn’t even have to go out of my house to buy it. And the best part was they delivered the suit very quick, which is actually unexpected from an online suit shop. As far as the fit and color was concerned the fitting was perfect and the color was also fine. I am also very much pleased with the quality of the fabric.
The variety of mens suits that you stock is really amazing. I have never found any other shop that sells such a huge variety of mans suit. Whenever I come here to purchase a suit I can make my selection from an endless collection of suits.
04/20/2012Provided by Citysearch
ok, good prices is about all i can say for them that is positive.
the WORST customer service experience ever! i would have given them 0 stars but citysearch requires at least 1 apparently.
i was hung up on 3 times because i was checking on a refund for a suit i returned (they sent me the wrong one). not only was i hung up on, but one of the slimebag ""customer service reps"" actually mocked me. it was like dealing with a bunch of mean 4th graders with no manners. i finally got my refund, but they didn't refund the shipping--even though it was their mistake and their website claims 0% re-stocking fee.
i should have done my homework, but hopefully i can save someone else the horrors of this company. there have been 127 complaints filed against them at the better business bureau (118 of which they didn't respond to!) but don't take my word for it, check it out yourself. i tried to include the link to it, but citysearch won't allow it. if you go to the LA better business bureau website and search for company and select report, you will see they received an F rating at the BBB
and again, BUYER BEWARE!!!
04/18/2012Provided by Citysearch
You guys really have a superb collection in your store. You stock high quality suits and much needed accessories for men. Right from tuxedos to seerksucker suits and zoot suits and mens accessories like hats, neck ties, cuff links, belts, wallets, you have everything. You are my one stop destination whenever I buy suits or mens accessories online.
04/17/2012Provided by Citysearch
They made me a terrific suit for my wedding. The service there is top notch! The consultant was patient with me and covered all the design options, you wouldn't be able to get with off the rack suits, I am very satisfied with the quality!
04/12/2012Provided by Citysearch
If you hate going from one shop to another while shopping your suits then mensitaly must be your choice. Once you visit this shop you will get so much variety of suits to choose from that you will not think of visiting another shop. Sometimes it is your staff helping me out in making my selection when I am confused with what to buy from you. It is really very sweet of them. Whenever I need suits I always buy from you and I have never been dissatisfied with your customer service. I have also recommended many of my colleagues about your online shop.
I ordered for a blue suit for my grandson from your online shop and I received it last night. Firstly, thanks for the suit. It is simply amazing. The fit is wonderful and my grandson loved it very much. His birthday is near and it is because of this occasion I presented him with it. He seems to be very happy getting the suit. The shirt is also superb. And the best part about the clothing is that its fabric is simply wonderful. I will surely recommend your shop to people who are looking to buy mens or boys suits online.
I am here to thank you guys for your exceptional service. Actually I found a suit very smart and I wanted to order it from your shop. But I couldn’t order the piece because the suit was not of my size. But I really wanted that design and style. The color was also fantastic. It was beige color suit. Unhappy to get one of my size I was loitering around your shop to see if there was really any suit of that kind. It was then one of your staffs found me a suit that was almost identical with the one that I was originally craving for and the best part of the suit was that it was cheaper and of the right size. Thanks for all your help mensusa.
This was a terrible experience - I ordered a suit from the website and got a suit in the wrong material, so I returned it, then I got the next one in the wrong size, so I returned it, then I got the next one was the wrong size and color, so I returned it, then the fourth one Men's USA sent me was the wrong style and the wrong size. I called and told the customer service rep of the fourth mistake and she told me that the warehouse must not have the product I ordered and to return it for a refund. The company won't send email me a return shipping label though. So, I have spent Feb 10th to April 9th trying to order a single suit from this place and now I have to pay to ship it back to them - what a joke. I wouldn't recommend this place to ANYONE.
Thank you so much for delivering me the suit on time. I know I repeatedly told you during the purchase that the suit is very urgent for me but I couldn’t believe that you would get it so soon. It shows that you really care about your customer and this is the only reason why I love shopping from you.
I am really happy about what I have purchased from you. The fabric of the suit is simply awesome and the best part about your service is that you guys are so quick in delivering the product!!! Great work mensusa.
More Business Info
- Regular Hours
Mon - Sat: Sun:
- men's suits, exotic skin shoes, tuxedos, zoot suits, seersucker suits, mandarin colar suits, tuxedo rentals. If we don't have the suit that you are looking for, chances are, you won't find it anywhere else. 75% off on Shirts/Tie combo for group, wedding and wholesale orders (minimum of 5 people).
- allure, calvin klein, ralph lauren
- Payment method
- paypal, cash, all major credit cards
- Corner of Wilshire and Westwood. Near The Oppenheimer Building.
- Westwood, West Los Angeles
- Free Parking at the back, Wheelchair Accessible.
- English, Spanish
- Clothing Stores, Boys Clothing, Custom Made Men's Suits, Formal Wear Rental & Sales, Girls Clothing, Men's Clothing, Online & Mail Order Shopping, Shoes-Wholesale & Manufacturers, Tuxedos
- Other Information
Bike Parking: Yes
Parking: Garage, Street, Lot, Private
Wheelchair Accessible: Yes
Price Range : Average
Pets Allowed: Yes