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09/13/2010Provided by Citysearch
Air Quality and Beyond has excellent customer service. I Google'd them during a recent heat wave when all the home depots were sold out of air conditioners. I was going to go to Costco, but I don't have an American Express card. Air & Water accepts all major credit cards so we went down to there location off the 55 freeway in Santa Ana. They had plenty of units available including the Soleus Model that also featured a built in heater and dehumidifer. The helpful staff helped me load the unit into the back of my X5. This is a company which exceeds its promises and customers' expectations! We are so thankful for the kindness and efficiency of the wonderful people at Air & Water. best in class!
09/03/2010Provided by Citysearch
I just wanted to pass on a special thank you to a couple of your employees who sold and installed a new furnace in our home. We agreed to an inspection of our furnace and a cleaning of the ducts over the phone. When they arrived, they told us that our furnace was still ""OK""; however, we should get an attic fan and the furnace cleaned. After discussing the costs of this, we decided to have a new furnace installed as our current one was over 12 years old and my husband was getting concerned. Israel was our point of contact during this and showed us the costs involved in this. He did not push to sell us a new furnace, we decided on our own. We were very pleased with how he conducted his business and he was not pushy. He showed us several options and we trusted him. His inspector, Nacho, was also very professional and I'm sure not real comfortable with going up and down the attic stairs. Both gentlemen showed respect, were very congenial and professional.
05/04/2010Provided by Citysearch
The team at Air Quality & Beyond Heating and Air Conditioning was tasked to come up with a superior custom solution to replace an aged forced air heating and air conditioning system in the two story property here in Los Angeles, CA. At every stage of the evaluation and problem solving phases, their team operated more like seasoned IT personnel when compared to typical industry contracted labor. The skill, integrity and ethical approach they used in providing the new solution is rare in any industry. Combined with their unrelenting focus on work quality, detail, performance and energy savings, the new system and ducting is vastly superior to the former unit and solves a 15 year old problem. A+ with many thanks to the Air Quality & Beyond Team.