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M
mary.h
mary.h

01/14/2010

Provided by YP.com
Happy with there work.

My Water heater was leaking,my friend recommended I call Genesis plumbing. She has used them for several jobs and was always happy with them. They came out look at my water heater. Gave me an estimate to replace it ( Tank was leaking no way of fixing it) It was a 13 years old water heater. I agree to the price and a couple of hours later I had hot water again. Fair price, nice people and great work plus no mess. Gave them 4 stars only because they were 15 min. late.

K
kyla1307
kyla1307

01/14/2010

Provided by YP.com
Great guys

I was happy with there work and there price, will use them again in the future.

K
kyla07
kyla07

10/09/2009

Provided by YP.com
Great service

I call them when my sewer was back up. They came about an hr after I call them and got to work. they pull nasty roots out of my sewer and replace a section of pipe. We can use the bathroom again we no fear of flooding my house. They charge me a resonable price for the amount of work they did. Thank you Carlos and your crew for a great job.

H
hanhn1975
hanhn1975

05/21/2009

Provided by YP.com
genesis plumbing is not responsible

Genesis installed a water heater for me. I trusted that installed the good one. after few month, the water heater stop working. I called them, after numberous times of promising to stop by, they finally stopped by. We even call our gas-company to ask they they showed up before the plumber, which they said they are 24-hour plumbing. Our gas company told us that the water heater they installed for us was recalled.



So any way, to give them credit, they finally did show up. However, instead of working with the manufacture to have the water heater replace, they asked us to lighth the pilot every time it goes off, which is every other day. Any how, I guess we can only do that so many times. the water heater finally stop working. we are trying to call them now to come by and take a look at it. this is about the 10th time they promised they are going to stop by. they still never did. we are still taking cold shower.



what kind of business is this? what kind of customer service are they provide?

claimed iconBusiness Response01/16/2010

Hanhn1975 sorry to hear you are not happy with our sevice, maybe if you can provide more in formation regarding your problem.( name, adress, invoice #) because that seem very unlikely for our company to tell you to "lighth the pilot every time it goes off" Can you provide a name on who told you to do that?

This listing has been claimed by a business representative.
C
christian7513
christian7513

09/14/2007

Provided by YP.com
EXCEPTIONAL

Genesis plumbing its a really profesional company they say they were going to be there in 1 hour and they were there on time they did a fantastic job and really fair price. THANK YOU GENESIS AND GOD BLESS YOU

More Business Info

Hours
Regular Hours
Mon - Sat:
Payment method
all major credit cards
Neighborhoods
East LA, Elysian Valley Riverside
Categories
Plumbers, Garbage Disposal Repair, Leak Detecting Service, Plumbing, Drains & Sewer Consultants, Plumbing-Drain & Sewer Cleaning, Sewer Cleaners & Repairers, Sewer Contractors, Water Heater Repair

Payment Options