07/19/2015Provided by YP.com
Great place . Prices are reasonable and the waiting is a little long but there are always ways to keep busy.
06/20/2012Provided by Citysearch
BEWARE!!! These people are swindlers. I pre-paid for a four oil change coupon. I asked for high-mileage oil and came to find out they just put 20w-50 oil instead and charged $13.99. When I called them on it they wanted to argue with me. After a lot of disrespect and dodging the issue on their part they agreed to take care of me on the next visit with true high mileage oil but they still charged me the $13.99. When I returned in three months they played dumb and refused to honor their prior commitment and told me if I wanted true bigh mileage oil I would have to buy it myself because they don't carry any. I did this and provided the filter. When I asked for a credit for the motor oil and filter they didn't have to provide they refused. These people will rip you off argue with you, and send you down the road. The guy told me when I told him I was going to complain to the better business bureau, ""I don't care what you do,I'm not scared. Go ahead and do it. I am refusing you as a customer. This is the worst auto shop in LA. AVOID THIS SHOP AND CALL THE BETTER BUSINESS BUREAU WITH YOUR COMPLAINTS.
09/16/2011Provided by Citysearch
These guys have been great at Five Star Tires! George Tarakchyan and Mike Bogosyan have always been accomodating and fair, especially, since I have an older car (1999 Ford). At first I thought they only worked on fancy cars, but they have taken my car in over these last few years and repaired various issues. And it is so convenient to my home. I have recommended you to others. Thanks, Five Star Guys, for your reliable service and as long as I still get great service, I will continue to refer people to you!
07/08/2011Provided by Citysearch
I've been going to George Tarakchyan for my mechanical, Tires, and brakes for a few years now. I love their shop, they are so helpful and reliable. Their Prices are great! I have brought my last 2 cars, my girlfriends, my mothers, and my brothers car.
I strongly recommend this site.
07/02/2011Provided by Citysearch
I have gone to these guys before for minor things like oil changes, and to their credit I will say that they are hustlers and do a good job pleasing customers for those kinda things.
But boy did I make a mistake a few months back when I decided to bring my car in for a more major repair. I had an issue where my brakes weren't properly taking hold right after ignition if the car had been idle for a few days or if the overnight when idle had been significantly colder than usual. I drive a 9 year old Infiniti.
It would have been fine if they had looked at the issue and said ""hey, this is a bit over our head, we can't be sure what the problem is"". but instead they replaced a major part (master cylendar) at a total cost of around $500. the problem was, this didn't fix the issue. the issue continued to happen, though it was hard to reproduce, because i need my car and can only leave it idle for 48 hours+ so often. Ended up bringing it back to them 3 or 4 times after the issue was supposedly fixed, and going thru a lot of arguing whether the problem existed, leaving it for 2 days, etc. Finally they were able to reproduce it with me there but their excuse was ""well, your brake light had been on before and so we fixed another problem by replacing the master cylinder"". they flushed the lines or whatever one more time. when i took the car home, in the next week the problem happened again.
To finish a long story, when i took the car to the Infiniti dealer, after just explaining the issue they said ""if pushing the brake is hard and doesn't go to the floor, its' the Brake Booster"". Sure enough the dealer fixed that and everything has been fine since. So basically i ended up paying 5 star tires $500 extra, plus a lot of hassle back and forth and days without a car, to replace the WRONG part. They didn't really offer a remedy other than, ""if you take it to your dealer and they tell you something else is wrong, we can replace that part at cost"". no refund for the $500 sunk cost, and why would i go all the way to the dealer who made the RIGHT diagnosis, and then give the business back to these guys who were like a doctor who operated on the wrong limb. DO NOT trust these guys with major stuff, they try hard, but just aren't the right guys, as I learned the hard way.
06/27/2011Provided by Citysearch
I dont write reviews, but after the amazing service I recieved at this place...I had to sign up and write this. They have replaced my tired and have done body work on my BMW. I had accident with front and back bumpers. After going to the dealership, I decided to get a quote and look Five Star's work. Mike is awesome...very honest, fair and dependable. I took my car there to get it fixed. When I picked it up it looked like new....they pay close attention to detail and are very, very good at what they do. I am a very happy customer. I will be a repeat customer and refer my friends there to get the same excellent and afforable service. super affordable... I will definitely take my car back and recommend Five Star Tires to my friends.. George is awesome... They really treat their customers well...very affordable, honest and talented with their work. Definitely 5 stars on every account.
06/20/2011Provided by Citysearch
I took my Black Nissan Xterra into Five Star Tires this past Saturday before they closed thinking that my car would be ready monday or Tuesday... Sunday morning George Tarakchyan (the manager) called me explaining what needed to be done to the car before even touching it that way we both make the best decision on repairs... I let him take care of it and my was ready within a couple of hours! It was great because he really explained everything wrong with my car and gave me different options on what I could do to fix the problem... And super affordable... I will definitely take my car back and recommend Five Star Tires to my friends.. George is awesome... They really treat their customers fairly :) Definitely 5 stars
05/18/2011Provided by Citysearch
I'm a first time car owner... it's a 1976 that needed to be inspected and worked on before I decided to be it. Mike and the guys at Five Star Tires were very fair and reasonable with me. They explained what needed to be done / what could wait and what everything would cost before they laid a finger on the car.
The prices were great and the service was quick. These guys treat you fairly.
05/08/2011Provided by Citysearch
True professionals, and incredible customer satisfaction. Mike took my Jeep in @ 8 am. They had an analysis done in about 1/2 hour. Mike pointed out repairs/suggestions (never once being pushy). Went into the main office(very clean). He did a parts and labor breakdown. Said he’d call me if anything else came up and/or just to let me know that things were moving along. He called @ 11:30 am. He said that the parts were ordered and that the price was actually going to be lower due to a part that wouldn’t be needed. Car was ready the next day (as estimated) and my car is running GREAT. Really impressed with their customer satisfaction and I would highly recommend Five Star Tires. It makes me feel really secure that I have a place that I can get professional, honest, and quality service for my car.
Thanks Mike and Five Star Tires
05/06/2011Provided by Citysearch
I punctured a tire on my 2009 Challenger yesterday at about 5:58pm; I called and asked if they would stay open long enough for me to get there, about a mile away. They agreed and took care of me right away, dismounted the tire, plugged it, remounted and balanced in about 20 minutes for $30.00.
Thanks for taking care of me on short notice.
04/25/2011Provided by Citysearch
I've been taking my Jeep to 5 Star for oil changes for about a year and they are very fast and CHEAP! They do a great job and are very affordable.
My Jeep started having what seemed like major brake and/or transmission problems. I'm always nervous about taking my car anywhere for repairs because I'm a chick who does really know a whole lot about what goes on under the hood. But I brought my Jeep into 5 Star, they quickly found the problem & had my car all fixed and good to go in a few hours and it cost WAY less than I was expecting!
These guys do great work for affordable prices. What more can you ask for?
03/15/2011Provided by Citysearch
Do not take your car here! I took my Honda there in Nov.It was overheating and the service engine light was on.I needed to pass a smog check.They charged me 100 bucks to diagnose the problem.Said I needed a thermostat and an ecg valve....well ok I said.Cost me 900.00. 2 days later it did not pass the smog and over heated again.They said I needed the engine sludge cleaned out and insisted I needed new shocks and struts. I could only afford the engine cleaning at almost 400.00.Picked up the car..did not pass smog again and I used a fuel additive at this point, recommended by the smog guy to pass.It did.The car over heats again a week later.They keep my car 2 days and tell me they can't find anything wrong but I need new shocks and struts for 800.00. I can't afford it after putting 1300.00 into my car and it still has the service light on and is over heating! I bring it back again..now they say it needs a new catalytic converter,that is the problem.At this point I took it to a trusted mechanic that I had used before.I didn't go to him at first because he was a hour away and thought I would try someone closer.It took my mechanic 3 minutes to diagnose the car.It needed a head job AND my shocks and strut were fine!All the things they fixed were never the problem to begin with cause I needed a head job all along . I went back to Five Star and they said my mechanic got lucky. They had to try these things to see . if that was the problem and they were ruling things out one at a time..yea..at my expense of 1400.00 and wanted another 800.00 for the shocks and struts I also never needed.They then told me the mechanic that worked on my car was just fired.They agreed he was no good.They offered me no compensation. I then had to put another 1800.00 to get it fixed properly by my trusted mechanic....and now it runs great! I don not trust Five Star!!!
02/10/2011Provided by Citysearch
Brought my Jaguar XK8 to George Tarakchyan at 5 Star because of the recommendation I got from a car rental manager. My Jaguar service experiences have been miserable and I decided never again.
George (and everyone there) was extremely professional and the price was less than half than it would have been at the dealer. I will be happy to use them for as long as they are there.
11/06/2010Provided by Citysearch
If you're looking for a great auto repair place you can TRUST and AFFORD, you found it. I've tried for many years to be able to TRUST an auto mechanic here in Los Angeles, but this place blew me away with their professionalism, reasonable prices, and quick service.
George is the one you want to talk to; he's fair, honest, and will not try and take every dollar out of your pocket and give you the best advice he can. This place is definitely a refresher from all of the other places where you think you might be getting robbed.
And I'm in customer service myself, so I'm a pretty good judge of a good place vs. a fair/poor place, and this one is DEFINITELY a place you can feel good about returning to!!
09/27/2010Provided by Citysearch
Can't agree more with what others have said about George. He'll give you great service at a fair price. It's refreshing to find an honest repair shop in LA.
If you have a problem with your car, you can trust George and Five Star Tire to fix it right the first time and provide great customer service too.
07/16/2010Provided by Citysearch
George is awesome. He has taken care of my car (a 1994 toyota) as if it were a Jaguar. The care and honesty of George and Five Star in general never ceases to amaze me. If I have a problem or concern George (who 99% of the time helps me) is always willing to look over the car and never tells me BS about what's going on with my car. Always straight forward and kind, and I will be sure to keep coming back to George and Five Star for years to come!
06/29/2010Provided by Citysearch
Time for regular oil check and 75K maintenance. I mentioned a few problems; hum in rear of car, shakes when braking at high speed, probably needs the alignment they recommended I wait on at last visit, and battery is 9 years old. All were addressed during the visit. Advised that battery was fine despite age.
All work communicated before work was done and done for the price quoted. Leberal acceptance of the coupons from Preferred Customer program.
New struts and brakes and the hum is gone. George Tarakchyan is pleasant to work with. My wife and I continue to trust 5 Star after 2 years with them.
06/14/2010Provided by Citysearch
My daughter had moved to LA recently and i must say Five Star tires was just wonderful. Her car broke down and she brought it to them to repair. The service was amazing George the manager was honest and so kind as a mom in NY and being so concened for my daughters car. They did a amazing and honest job!! Well done to the service that they gave to my daughter. She has gone back there everytime she needs a repair on her car. So i want to thank them all for all of your help. Being so far away
I would recommend them to everyone for car repair. !!!
More Business Info
- BBB Rating
- Regular Hours
Mon - Fri: Sat: Sun:
- Extra Phones
Primary Phone: 323-825-3009
- Bf Goodrich, Bfg, Bridgestone, Dunlop, Goodyear, Michelin, Pirelli
- Payment method
- amex, master card, visa, all major credit cards, discover
- Central LA, Hollywood Hills West
Rdb La Five Star Tires
- Tire Recap, Retread & Repair, Alternators & Generators-Automotive Repairing, Auto Repair & Service, Auto Springs & Suspension, Automobile Body Repairing & Painting, Automobile Customizing, Automotive Alternators & Generators, Belts & Suspenders, Brake Repair, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive, Wheels-Aligning & Balancing