08/23/2013Provided by YP.com
So far my experience has been outstanding. The doors are great quality and Savannah is fantastic!!! She is professional, very knowledgeable, efficient, and delivers the type of service that is so rare to encounter these days. ETO doors is the best company I have dealt with in a long time. Great selection, great products, and outstanding service.
07/12/2013Provided by YP.com
We purchased three Rolette-NEUMA DOORS - Signature Fiberglass: Classic Patio Doors and couldn't be happier with them. Would definitely buy from ETO again. We had the blinds put into two of the three doors for privacy since they all lead into a hot tub room. Great end results of the total makeover of the hot tub room from a 30 year old in ground hot tub to a fully contained brand new hot tub room. Now it is just time to relax and enjoy.
07/05/2013Provided by YP.com
I finally got my doors, and just wanted to let everyone know how happy we are with such a beautiful product. I will continue to spread the word about how ETO sells stunningly superior doors at impossible to beat prices. A special thanks to Jase and James for helping make this a smooth transaction. Check these guys out.
05/23/2013Provided by YP.com
We get a lot of compliments on our door. We use it as an pass through entry from our café to another meeting place. Great quality. Great door!
05/17/2013Provided by YP.com
My garage door arrived yesterday. We opened it on the dock and determined that ETO had done a great job of packaging the door and everything was intact. I brought it home today and it is great. Way beyond my expectations. The curve of the windows was made to match my house which I had not expected. Their attention to detail is great. The door is fabulous. The next closest competitor priced the door to me at $5500. With ETO I spent roughly $3000. I have a better design and a much better looking door for a lot less! Great Job ETO, I am ready to tell the world!!
05/10/2013Provided by YP.com
ETO has been very easy to deal with! My quote from Jase was very timely. In fact, I had great service from Jase – he was extremely responsive and helpful to me as I learned about ETO's products and made my door selection. I’m now awaiting the delivery of my doors – estimated date is 5/20, right in line with what Jase told me (~ 3 weeks from date of order). Thanks again ETO for the great service!
05/09/2013Provided by YP.com
I run a property management company. I already received the doors I ordered from ETO last week. They worked out extremely well and I will definitely be placing more orders with them in the future.
02/28/2013Provided by YP.com
I LOVE these doors from ETO, and all of our guests have commented on them. Because we live in the mountains many deer claim our neighborhood as theirs. What I have noticed, however, is after people stop to take photos of the deer, they stop in front of our home to take pictures of the doors. We have even had Realtor and ppl looking to buy in our village where we got the doors from. I have to admit I'm very hesitant to tell them as they are such a showpiece of our house!!
02/20/2013Provided by YP.com
We received our door a couple of months ago or so. It’s so beautiful, but we haven’t installed it since our new home isn’t built yet. I can’t wait!!! Thanks ETO for the beautiful door! Will do some more shopping on your web-site.
01/30/2013Provided by YP.com
My doors arrived safely today and they are just beautiful. I am so pleased. Thank you!!
01/16/2013Provided by YP.com
Searching doors online, I have not seen a door company's website as organized and direct as ETO Doors. The prices and answers are listed on the website, so it makes it very easy to navigate and understand the products. I did not want to buy the wrong doors and get stuck with them. ETO’s staff was helpful in the selection process.
Great website ETO and I love my new doors.
12/17/2012Provided by YP.com
Esther and Leigh,
Thank you both for all of your help in getting the doors to us by the weekend. We had a crew scheduled for the weekend and having the doors (and pocket frames especially) on site for them allowed us to keep the project on schedule.
12/12/2012Provided by YP.com
Love their doors- great shipping/crating arrived well packaged- doors have great grain pattern and lots of compliments.
12/11/2012Provided by YP.com
I am writing to express my gratitude for Nick's professionalism on Monday, October 29th to identify what was holding up the delivery of the doors as well as quickly obtaining authorization for a second person to help deliver the pre-hung French doors. His efforts could readily serve as a benchmark of fine service.
The doors look great with hardware to match existing door hardware and the addition of a surface down bolt to hold the inactive door closed, when necessary, that also enables the active door to lock closed. My goal was to be able to create a “warm room” to lessen the cost of heating in the winter. ETO's Energy Efficient French doors made this work well with temps in my den consistently in the high 70’s. Nice.
So, again, thank you for your help.
11/26/2012Provided by YP.com
Here are some pics of the door. There is a closet in front of the door, so I have to take an angled shot. Thanks again ETO, the door looks great!!!Dave Livingston
11/15/2012Provided by YP.com
I own a custom woodworking and restoration company. I got the door that I ordered from ETO and did the install. The client ,as well as I liked how it turned out. It was shipped in a secure way and had no problems with delivery. I will order 2 more doors from ETO for the same project and 3 more of the same doors for another project I am working on.
11/14/2012Provided by YP.com
In a world where most vendors these days simply smile and lie not delivering on empty promises, resulting in delays and unexpected costs, it is refreshing to work with guys like Christopher. I will forward my future projects to him and hopefully do some more business with ETO.
11/10/2012Provided by YP.com
Great website and really great doors. They have a large selection and awesome pictures. It was a pleasure to spend so much time looking at all the options. Thx ETO for making it easy.
11/07/2012Provided by YP.com
My biggest concern was buying doors online. I didn't know if ETO Doors was a fly-by-night type of company or not. I asked a contractor who I worked with has he ever heard of ETO Doors and he said they were a great company to use. I gave ETO a shot and everything turned out great.
11/06/2012Provided by YP.com
We placed our order with ETO Doors on August 7th, after being told that it would take 3 weeks for the doors to ship to us. I contacted ETO on August 24th and was told that the doors would ship on August 29. When I had not received tracking information by August 31st I contacted ETO again and was told that they would not ship until September 7th. I called on September 7th to verify that they were shipping and was told that they were not going to ship until the 12th. They finally shipped the doors on the 14th. ETO did not contact me with any of the changes to the shipping date.
When the doors finally arrived 3 of the 8 doors were damaged due to poor packaging when shipping. (The wood doors were placed directly on top of other doors with nothing to protect them from the screws in the weather stripping and a threshold was damaged beyond repair). I notified ETO within the 24 hours of delivery. I was sent a claims form which I immediately filled out and included the required photos. I have left multiple phone messages, and emails since then. After over a week of my phone calls not being returned I was finally referred to Leigh (the manager) on Friday, September 28th. Leigh told me that he would look into what was going on and would get back to me on Monday, October 1st. (Leigh assured me that he always returned phone calls the day that he received them even if that meant he had to stay late). I have not heard from him since even though I have left multiple phone messages and I have also emailed.
I just got off the phone with ETO. I asked to speak with Tal (see ETO's response to one of the previous negative review - extension 41 is for the general receptionist and not Tal's) and was told that they just implemented a new customer service policy and the receptionist transferred me back to leave a message on their standard customer service line voice mail. Who knows if I will ever get the damaged doors replaced. I may have to dispute the charges with my credit card (if it is not too late).
It seems that ETO gets good recommendations as long as there is no problem with your order. However if something goes wrong with your order do not expect service as they do not offer any!!
Update: After I posted my review I was contacted by Tal (ETO's president) as well as by a few others in the company. They quickly rectified the situation and sent me out replacement doors immediately. The service I received once Tal got involved was excellent! The replacement doors were packaged well and arrived quickly and in excellent condition. I would have given them a 5 star review had they responded in this manner in the first place. I have adjusted my review from 1 star to 3 stars.
More Business Info
Proudly made in the usa Shipping garage & roll up doors nationwide
- Regular Hours
Mon - Fri:
- Extra Phones
- garage door, garage door care, garage door dealer, garage door installation, Garage Door Maintenance, garage door opener, garage door openers, garage door repair, Garage Door Safety, garage door security, steel garage door, wood garage door, glass garage door, glass garage doors, modern glass garage door, wood garage door, Commercial Roll Up Doors, Commercial Roll Up Door, Contemporary Garage Door, Contemporary Garage Doors, Wooden Garage Door, Contemporary Garage Doors, Wooden Garage Door, Steel Garage Door, Overhead Garage Door, Overhead Garage Doors, Overhead Door, Overhead Doors, Los Angeles Garage Door, Los Angeles Garage Doors, Modern Garage Door, Modern Garage Doors, Wood Garage Doors, Wood Garage Door, Commercial Garage Doors, Glass Garage Door, Glass Garage Doors, Roll Up Doors, Roll Up Door, Vinyl Roll Up Door, Vinyl Roll Up Doors
- Payment method
- visa, discover, mastercard, all major credit cards, check, debit, amex
- Los Angeles, CA
- Downtown Los Angeles, Central LA, Warehouse District, Historic Cultural, Arts District
- Doors, Frames, & Accessories, Building Materials-Wholesale & Manufacturers, Commercial & Industrial Door Sales & Repair, Garage Doors & Openers, Glass Doors, Home Repair & Maintenance, Interior Designers & Decorators, Moldings, Overhead Doors, Wood Doors