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Felipe C.
Felipe C.


Provided by YP.com

_Congratulations ...I have find VeryGOOD**** the services from your company

and, I have gotten a great experience from them which, they have been fixed

with your alerting reports; please, keep me on your mailing list.



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Bad Business

Dear Richard:

Back in July 4, 2010 I spoke to Richard at Cyberdefender and became a premium member for 299.00 for 1 year. At that time I was promised a 25.00 gift card and 25.00 voucher. I was emailed the form which I completed and mailed to Cyberdefender Corporation Attn: Gift Card Department 617 W 7 Street Suite 401 Los Angeles, California 90017 as indicated on the form. Finally, I received 2 cards to be completed and returned. As of this writing I have not received my card or voucher. On November 12, 2010 I called and spoke to Celia who took my complaint. Yesterday I received 2 more cards in the mail which leads me to believe that either Celia did not understand me or this is a scam. I will give Cyberdefender a chance to rectify this problem before I pursue other avenues and business practice reporting agencies. Presently, I am on the phone still holding after 11 minutes 18 seconds to speak with a customer services representative.

RT Johnson



Provided by YP.com
Thank you for your outstanding service!

My computer was so slow and frustrating! Jared at Cyberdefender assured me they could alleviate the problems. They found several infections, numerous problems that I was not aware of, and cleaned up my system in a few hours. Superb service. Thank you. I recommend this service whole-heartedly. For a fair investment, I'm covered for one year.



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double billing

Cyberdefender took $29.99 from my account twice for the same product.

I phoned the number listed on the website (1-877-377-37650) as soon as I realized that I had been double billed for the program. A recorded voice with a heavy accent told me to call another number if I had billing questions (1-866-793-0494). When I called that number, the call appeared connected on my phone but there was no one on the line. I called again. Again no one responded when the call connected.

I can only imagine what you'd run into if you had a problem with the program itself...

They also said the account was for one year's service. The renewal date was listed three days short of one year. WTF.

More Business Info

Technology Solutions With A Human Touch!



Regular Hours
Mon - Fri:
Sat - Sun:
Extra Phones


Payment method
all major credit cards

2684 Lacy St.

Suite 208

Los Angeles, CA 90031

Downtown Los Angeles, Central LA, Financial District
Internet Products & Services, Computer Software & Services, Video Equipment & Supplies

Payment Options