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lest7
lest7

05/05/2012

Provided by Citysearch
excellant service

very good, I highly recommend, friendly and courteous staff, all of my computer problems have always been solved here with very affordable prices and detailed explanations too.

jblowfly326
jblowfly326

04/29/2012

Provided by YP.com
This is the only place I take ...

This is the only place I take my computer too. Fast friendly service and prices. Thanks Jacob.....Joseph Washington : )

T
thetileman
thetileman

04/20/2012

Provided by YP.com
As we all know it's hard to fi...

As we all know it's hard to find honorable people in the city or anywhere for that fact. but today my experience with computronics has changed my view. I asked computronics to change my screen on my Sony Vaio. and they did so,well. great price. but that"s only half, after so i was suggested taking my laptop for a free "Tune-up", when i did I was informed that my parts had been changed. I returned to computronics with questions to say it the nice way this time. Turns out the guys from geek squad are idiots. Computronics walked me through every concern I had and did so with a smile! You believe that I was making accusations and they still happily served me. It is hard to find quality honest service now a days, but as I sit here writing this letter of review they work on my laptop making sure i"m happy. And I am.



Customer,

Michael Hawks

V
vramyraz
vramyraz

02/21/2012

Provided by YP.com
Had a problem with my laptop, ...

Had a problem with my laptop, they fixed it straight away, and explained the processes to me. Nice people, professional and aware. Gave me a good service at a good price, with good warranty. They get personal. Only they work on my computers now. Excellent job on my Gateway Nv55c. Thank you guys.

DWB2222
DWB2222

12/04/2011

Provided by Citysearch
Computronics Review

Computronics has given me the best of service. Their employees are patient, knowledgeable and great ""trouble-shooters"". Computronicis employees never seem too busy to answer questions or give you their time. Jacob, who runs the place, has worked ""overtime

C
cassiuscllay
cassiuscllay

10/15/2011

Provided by YP.com
I was recovering my computer t...

I was recovering my computer to out-of-box state and accidentally stopped it part way. this caused both my main drive and the partition drive to crash completely. my girlfriend found this place b/c it was the cheapest place we could find. It was half the price of all the other places. anyways, i took it in and not only did they recover my windows 7 but recovered my partition, all within an hour or so. long story short they did exactly what i asked them for.

nadya45
nadya45

05/25/2011

Provided by Citysearch
WORST PLACE EVER

THIS PLACE IS AWFUL i had the worst service if icould give less than a star would, i sent in my macbook about a month ago and ""jacob"" told me it would be done in a week. he asked for a 100 dollar deposit to purchase the parts which he never did a week passed by when i asked how my computer was which he told me he sent elsewhere.. weeks passed by and i got a call about it was unfixable. since when is a computer unfixable? i went in to pick up my UNFIXED computer i asked for my deposit back sinceh didnt do anything. he said no since 100 dollar service fee.. although he did NOTHING im telling you STAY AWAY!! read other comments. plus they are RUDE!

keb6footer
keb6footer

01/19/2011

Provided by Citysearch
I have been coming to Computronics for about a year now. And

I have been coming to Computronics for about a year now. And the service is excellent. No matter what I need fixed or whatever service I have asked for it has always been done in a excellent and efficient manner. Jacob, Ms Debbie, George & Ricardo are always courteous and more than willing to answer all my questions. I highly recommend that you bring all your computer needs to Computronics.

black angus
black angus

01/17/2011

Provided by Citysearch
saved my computer

I have been going to this place for all of my computer needs, the great thing is every time they fix my computer or printer or game machine -- they also help with with any questions I have on other products and give me a great deal +$$

Very Cost Effective and Great Service*

If you have a problem with your computer try them first to see what they can offer!!

steeveg
steeveg

01/17/2011

Provided by Citysearch
should be called compuROCKS!

I have been to about 5 different stores attempting to resolve a motherboard issue to which my computer was highjacked for 5 weeks before simply getiing sold a replacement. Then i brought it to Jacob and within 1 week problem solved and for less than 1/2 what i was quoted for just the parts at other retailers. He's what i would call an ""affordable genius"". No peer on the west side.

Syracuse12
Syracuse12

01/15/2011

Provided by Citysearch
Awful Computer service and very rude people

These people will NOT help you at all!! Be very weary of taking anything to them especially a computer. They know very little and outsource everything. I brought my computer to them and they promised to have it fixed, couldnt get it fixed and broke it even more and then charged me a diagnostic fee on top of it. TERRIBLE!!!!!!

dsp418
dsp418

01/12/2011

Provided by Citysearch
This man is crazy - updated!

Just wanted to add my wonders about how people above can say Jacob is the man! Now, you guys maybe are relatives of him or friends, because he's and remain the worst service around ever!
Below my previous review.

Make a favor to yourself and please avoid this crazy man. Seriously. My experience with Jacob is been one of the worst I ever got.
I called him to replace a piece of my computer. I told him exactly the brand, the model, the piece I needed (and I know what I'm talking about, I've years of experience in this field). He told me the price and it was fine for me.
When I brought the computer I've several surprises.
First surprise: I had to leave a deposit of $70 to let him to buy the piece. But at the same time he told me he needed to check the computer to see if the piece was really broken.
Second surprise: I called him back after two hours and he told that for the price we both agreed he wasn't gonna replace the piece but he was gonna just fix it. I told him to *do not touch* the computer.
Third surprise: I told him I would have picked up the computer the day after and he told it was not possible since the computer was not in his shop anymore. The technician had took it.
From there on it has been worst and worst. I wanted to get back my computer and all the time he had an excuse to not be available with my computer at 10am (the only time I was available). He told tomorrow will be ready, but then he wasn't. This happened for three days. We have got a discussion and he told me: I don't care, call the police or be upset, I don't care.
Luckily I finally got my computer back. Another proof of how unprofessional this man is: they put a stupid sticker on my computer to write a note on. The sticker was very hard to remove, they had to scratch the sticker and take it out with some strength. Just unbelievable.

This man is completely insane, stay away!
Instead of solve problems he creates new ones!

andrew sooferian
andrew sooferian

01/06/2011

Provided by Citysearch
computronics is fast , inexpensive , polite ,helpfull all ti

I have been doing business with Computronics for the past 8 years and must say I am very happy with them. All the employees at Computronics and friendly and helpful especially Jacob. I recommend Computronics to all computer users and friends. The company is professional and courteous.

Glenn 1966
Glenn 1966

12/17/2010

Provided by Citysearch
Thank you very much for the excellent service. My computer

Thank you very much for the excellent service.
My computer was completely cleared of it's virus and worked excellently.
I appreciate all you do at Computronics!!!
Thanks again

Glenn

JJ M
JJ M

11/15/2010

Provided by Citysearch
Criminals

STAY AWAY!!!
That's all I can say about this place. These people literally STOLE my money!!! Now that I think about it, I should have called the police - really!
I left my computer for a ""free estimate"". When i got their ridiculously expensive quote, I decided to get my computer back and go elsewhere. They would not return my computer unless I paid them $65 for the ""free estimate"". I tried paying with credit card, so at least I could dispute the claim, but I guess they are PROFESSIONAL CRIMINALS because they demanded cash. I paid and left - didn't want to leave my computer there for another minute.
You can't say you weren't warned!!

nick_r1975
nick_r1975

11/15/2010

Provided by Citysearch
this entire business is a scam

I can't get a handle on what is really going on here, but whatever it is...it has nothing to do with fixing your computer.

If you know what's good for you STAY AWAY. They aim to steal money

Gil Blanco Aguilar
Gil Blanco Aguilar

11/09/2010

Provided by Citysearch
Computronics

Jacob was very helpful and friendly in fixing my older sony VAIO.He finished the work on my computer within a week, as well as being very professional and letting me know other problems he fixed. I highly recommend if you need work on your computer that you should go to his shop in Westwood.Its a long drive but its worth it.

VeniceLocalsAssoc
VeniceLocalsAssoc

10/27/2010

Provided by Citysearch
Seems like a shady operation

5 stars for shade, see ONE STAR REVIEWS at end of section for the true essence of an experience w/ Jacob at Computronics.


Ive never seen such love and affection towards any staff in a computer stores review as the ones listed here. Jacob has used the review area as a blog, publishing details of unhappy customer transactions and bogus scripted dialog, which appear to have the same general character on both sides of conversation.

When you get to the part where real customers tell of the nightmare they endured {one star) its very consistent and specific in the details of the way they were treated, overcharged and the inept service techs.

Im going to wait and see what happens when our team completes their purchase, service and microsoft compliance policy investigation.

H
happytravlerla
happytravlerla

09/13/2010

Provided by YP.com
They fix my Mac that no body can fix it for low price same day.

When I gave up from all major shops in Los Angeles , I called them (refer from my teacher) , and they talk to so nice and find out the problem through phone and quote reasonable price , then in two day My mac was running fine 1/3 of GeekSQ. Now it is running , I am very happy , Why I did not come to them first ?

They fix my Mac that no body can fix it for low price same day. I recommend every body to them , Nice ,Clean ,Fast ,Prompt ,honest .

teddy8080
teddy8080

05/07/2010

Provided by Citysearch
ComputronicsReview

have patronized Computronics for over ten years, and Jacob has solved all my problems, big and small, in a n expeditious manner. I have always been satisfied with his work.
Ted H

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Do you know the hours for this business?
Extra Phones

Primary Phone: 818-788-4194

Phone: 310-478-5510

Phone: 818-788-4194

Phone: 310-478-6007

Primary Phone: 310-478-6007

Payment method
master card, visa
Location
The Wilshire Landmark Bldg
Neighborhoods
Brentwood, West Los Angeles, Westgate
Categories
Computer-Wholesale & Manufacturers, Computer & Equipment Dealers, Computer Software & Services, Computers & Computer Equipment-Service & Repair

Payment Options