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Reviews

08/16/2010

Charlie's Mom

I took Charlie my Golden Retriever to the Paw Spa on Sat. 8-14-10, it's not his 1st time there I have taken him since he was a puppy. He came out looking all shiny and smelled so great (nothing like when I left him). I just want everyone to know that this is the best place in town to take your dog. They have the best groomers and they know what they are doing. The place is always clean and all the people are friendly. Don't hesitate to bring your pet here, they take care and talk to them like people not dogs. I just love this place.

03/22/2010

did my research.....

First thing, there has not been a comment written this year, I hope this is because they are so busy with the business of taking care of your (miamiman) that they have not had time to up-date their site. That being said, after reading Miamiman's comments I did want to check Paw Spa out a little further, as of this date March 22, 2010, this business is not an accredited member of BBB in Colorado. Further review of BBB I found that even not being a member thier rating is a B. They only had 1 complaing filed and that was satisfactorily taken care of by the owner. I suggest that when someone has a complaint and it is not handled by the owner, go to BBB....you might be surprised. By the way, I have an appointment with Paw Spa this week for my 6 mos old puppy.

07/27/2009

In Response #1

In response to "Miamiman's" account of his pet's visit to our grooming salon,The Paw Spa would like to inform the public of our opinion on this matter. All new clients are asked to fill out & sign a "welcome form" that we keep in the client's folder for future reference pertaining to vet/vaccination information,medical issues pertaining to the pet, and disclaimers. The disclaimer clearly states that the grooming process may,at times,cause skin irritations,minor cuts or clipper knicks.First and foremost,let it be known that "Miamiman" agreed to and signed the disclaimer sheet.In the process of a clean face requested on his shih tzu,an abnormally large whisker was cut off.As this happens quite often while giving a clean face it was not mentioned at time of pick up nor on the report card.HAD there been a "huge gash" or wound of any kind on the pet the owner most definitly would have been informed & the pet taken to the vet next door. This clearly was not the case. (continued in response #

07/26/2009

In response #2

(continued from response #1)If this "so called" wound had been as bad as "miamiman" makes it sound he would have noticed it right away and taken his pet 2 his vet immediately & if it HAD been something we had caused that was serious,we would have been presented with a vet bill that we would have gladly paid for. At The Paw Spa we take pride in our grooming services,cleanliness,safety,and relationships with our beloved family of clients. We are sorry about "Miamimans" account of our salon and must apologize for his actions to our new and existing clients. Please disregard further postings from this gentleman as it APPEARS that he is now fabricating stories for it seems that his main and only interest from the start has been 2 receive a free grooming for his pet.Also,please note-NO pets have been "injured" while in our care.Thank u 2 all of our dearly loved clients & aspiring new ones. The Paw Spa

07/25/2009

In response #2

If this "so called" wound had been as bad as "miamiman" makes it sound he would have taken his pet to his vet immediately & if it HAD been something we had caused that was serious,we would have been presented with a vet bill that we would have gladly paid for. At The Paw Spa we take pride in our grooming services,cleanliness,safety,and relationships with our beloved family of clients. We are sorry about "Miamiman's" account of our salon and must apologize for his actions to our new and existing clients. Please disregard further postings from this gentleman as it appears that he is now fabricating stories for his main and only interest from the start has been 2 receive a free grooming for his pet.Also,please note-NO pets have been injured while in our care.Thank u to all of our dearly loved clients & aspiring new ones. The Paw Spa

07/25/2009

In response #1

In response to "Miamiman's" account of his pet's visit to our grooming salon,The Paw Spa would like to inform the public of our opinion on this matter. All new clients are asked to fill out & sign a "welcome form" that we keep in the client's folder for future reference pertaining to vet/vaccination information,medical issues pertaining to the pet, and disclaimers. The disclaimer clearly states that the grooming process may,at times,cause skin irritations,minor cuts or clipper knicks.First and foremost,let it be known that "Miamiman" agreed to and signed the disclaimer sheet.In the process of a clean face requested on his shih tzu,an abnormally large whisker was cut off.As this happens quite often while giving a clean face it was not mentioned at time of pick up nor on the report card.HAD there been a "huge gash" or wound of any kind on the pet the owner most definitly would have been informed & the pet taken to the vet next door. This clearly was not the case.Continued in Response#2

07/22/2009

The Best In Town

I don't know what Paw Spa miamiman has been to but it obviously isn't the one I have been to because the Paw Spa I have been to is the most caring business I have ever been to. They are prompt at returning phone calls and they are always so kind to me and my pet. when I tell My sadie girl we r going to the paw spa she just wags her tail and heads for the door barkiing in delight.I have my sadie groomed by the owner/manager and she does such a terrific job that I am referring all the dogs I see on walks to The Paw Spa!!!! What a Great Business!!!!

06/02/2009

Irresponsible Business

I was referred to this business by someone who has used them. So I decided to give them a try and see what they are about and also see what kind of work they do. When I arrived I noticed a couple of animals that were being picked up and they seemed to all look good. So I thought that I had found a place to take my boy to get primped and cleaned( like the dog on the cottonalle toilet tissue commercial). The place looked like it is a place that is clean and neat. So I left my kid for the day to get fussed over. When I returned to pick him up initally I was a little surprised as to how he looked ( really short) it was necessary to get him cut real short because of the last place I took him they butchered him real bad. He seemed happy and relieved to be short. They apparently give you a "report card" on his visit. They say that he was a little difficult to handle (not surprising as it was his first visit to this place) I know with the second visit he would be a whole lot better as he would

03/20/2009

Ms.

Best place to take your pet. They are very caring and do exactly what you want done. I've gone to other places that just don't care about your dog. I am so happy I found this place I won't go anwhere else. They are the best place in town. Lori is who I go to, she is a very sweet person.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Tue - Sat:
Payment method
visa, mastercard
Location
Parkway Promenade
AKA

The Paw Spa

Other Email

Categories
Pet Grooming, Dog & Cat Grooming & Supplies, Health Clubs, Pet Stores
Other Information

Parking: Lot

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