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Reviews

BR
Brock R.

02/14/2014

Provided by YP.com

I have had emergencies on more than one occasion that your valet has solved for me with record time and professionalism. They have always been very friendly to me.

B
ben.king.5205622

08/15/2013

Provided by YPmobile
Best cleaner in town

I had a great experience using Your Valet. They were friendly and removed the stains on my suit and I picked it up the next day.

J
jamieh

07/03/2012

Provided by YP.com
BUYER BEWARE! THEY MELTED TWO ...

BUYER BEWARE! THEY MELTED TWO EXPENSIVE DRESSES AND THEN OFFERED $100 CREDIT AT THEIR STORE WHEN I SHOWED THEM THE DRESSES. THAT WAS 3 MONTHS AGO. I DIDN'T WANT A CREDIT SINCE I WAS FURIOUS THAT THEY MELTED THE DRESSES SO THEY SAID IF I GAVE THEM THE RECEIPTS, THEY WOULD REFUND THE PURCHASE PRICE. FOR 3 MONTHS I HAVE BEEN GOING IN TO TALK TO THE MANAGER, BUT THEY ARE NEVER THERE. I FINALLY CALLED AND THREATENED TO CALL THE BETTER BUSINESS BUREAU AND WOW---THEY CALLED ME THE VERY NEXT DAY. I CAN'T BELIEVE WHAT THE NEW MAGANGER SAYS....SHE WILL GIVE ME $25 CREDIT OR $20 IN CASH. I CAN'T BELIEVE HOW DISHONEST THAT IS! I WOULD NEVER EVER RECOMEND THEM TO ANYONE.,,NOT EVEN MY WORST ENEMY! THEIR NEW MANAGER IS A JOKE! THEY DO NOT TAKE PRIDE IN THEIR QUALITY OF WORK. THEY ARE UNETHICAL IN THEIR BUSINESS DEALINGS. THEY DO NOT TAKE RESPONSIBILITY FOR THEIR MISTAKES AND DAMAGES TO CLOTHING. THEY DO NOT CARE ABOUT THE CUSTOMER'S SATISFACTION. I PLAN TO REPORT THEM TO THE BBS, FACEBOOK COMPLAINTS, AND ANY OTHER BUSINESS REVIEW SITE. THIS LACK OF QUALITY, ETHICS, AND RESPONSIBILITY NEEDS TO BE STOPPED! DO NOT TAKE YOUR VALUABLES TO BE CLEANED AT "Your Valet Fine Dry Cleaning"

claimed iconBusiness Response07/12/2012

Dear JamieH, I am sorry about the issue that happened with us and especially sorry for the way in which this issue was handled. I wanted to let you know that the manager during the time of the issue has since been releived of their duties. I as an owner would like to personally take care of this issue. Please call the store and ask for me or send me an email at [email protected]. Again I would like to apologize to you and any inconvenience that this has caused you. Thank you, Andy King

This listing has been claimed by a business representative.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Payment method
all major credit cards
Neighborhood
Adams
Categories
Drapery & Curtain Cleaners, Bridal Gown Preservation, Clothing Alterations, Dry Cleaners & Laundries
Other Information

Parking: Lot, Private

Wi-Fi: No

Price Range : Average

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