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Reviews

HF
H F.

02/15/2017

Provided by YPmobile

HORRIBLE EXPERIENCE!! Company would not honor a Groupon I had purchased. Groupon clearly states "ANY" mattress set but when I got there sales guy states it was only for premium sets. Changed the verbiage of all his prices so NONE of the merchandise would qualify after I tried to point out that the Groupon said ANY! Had to report to Groupon for bad business!!! DO NOT TRUST THIS COMPANY!!

DW
Dan W.

09/25/2015

Provided by YP.com

For the store location at 17820 Eureka Rd:

Absolute incredible! I highly recommend this company and store location to anyone needing a new bed set. My salesman Tom was the true professional. He was very patient and highly knowledgeable. It had been over 10 years since I purchased a bed, so I knew it was time. Tom was closing up when I arrived, yet insisted on turning the lights back on and showing me around. The following day I purchased the exact mattress set I wanted. At no time was I pressured or rushed into any decision. As I write this review, it's been less than 24 hours, and my bed has been delivered and set up. Another big "thumbs up" to the delivery guys. They communicated 30 minutes out and were prompt and very polite. Thanks Tom for the great deal and the extended courtesy.

ST
Suzanne T.

05/12/2015

Provided by YP.com

Many thanks to Ron and Bob for helping me find the perfect mattress. The customer service is excellent and the prices can't be beat. I totally recommend this place!

RT
Roberta T.

01/27/2015

Provided by YP.com

I had a geat experience today at Mattress & Funton Shoppe. Thanks to Bob H. being so friendly and helpful. Not many stores have waterbed supplies any more. I found what I needed and will pass on the great customer service I received. Thanks again Bob.

A
ambarsdream

10/26/2013

Provided by YP.com

Most stores don't carry repair kits for waterbeds, But the Mattress & Futon Shoppe had exactly what I was looking for. They have great selection and prices, and the staff was friendly and very helpful. Thanks Bob. What a great guy. Good customer service is very important to most customers and so many places lack it, but this place has got it. Over all a great experience, I would definitely go back again.

R
ruff1017

02/18/2013

Provided by YP.com

We've purchased from the Mattress and Futon Shoppe before and have never been disappointed. This time Dee Dee took care of us and we found her to be as knowledgeable and helpful as we could hope to find. Once we zeroed in on our expectations in a mattress set she clicked off all the details we needed to hear to make the right purchase for us.

R
ruff1017

02/18/2013

Provided by YP.com

G
greg.day.946

12/07/2012

Provided by YP.com
The friendliest service around...

The friendliest service around.

W
waterbed

11/08/2012

Provided by YPmobile
Great store

Went to this store on my lunch hour to find waterbed supplies. Just as I spotted the supplies I was greeted by a friendly and very knowledgeable worker named Bob. Turns out, he is the store manager. Had a very good experience at this store and recommend it.

A
angie.vandentoorn

10/24/2012

Provided by YP.com
Spent all day looking for a re...

Spent all day looking for a repair kit for my waterbed. Found this store near my home, and when I walked in...wow....Got a "Hi - how are you" before the door even closed! The customer service was so exceptional! Not only did I get my repair kit, but I found that they have other waterbed supplies as well. Will definitely go back. Thanks!!!!

J
jcubed

10/22/2012

Provided by YP.com
Had a great expereince purchas...

Had a great expereince purchasing our first KING bed at the Livonia store. Dee Dee was very knowlegeable and extremely friendly. We will definitely return to the Mattress & Futon Shoppe for our futures purchases!

S
sharon.robinet

10/04/2012

Provided by YP.com
When reassembling my old water...

When reassembling my old waterbed, these guys saved my life! Excellent service and they were the only ones that had the accessories I needed in stock. I'm so lucky they're here!

R
rocketmomof2

09/03/2012

Provided by YP.com
I have been looking for a wate...

I have been looking for a waterbed store for months. I found Mattress & Futon Shoppe and boy, am I glad I did! Manager Bob Hershey was so pleasant and helpful when I had questions and got me all my answers along with all my supplies I needed for my waterbed. I definitely will be back!

T
thecass2

08/30/2012

Provided by YP.com
Mattress & Futon Shoppe is A #...

Mattress & Futon Shoppe is A #1 in my book, Bob is friendly, personable and very knowledgeable in the sleep comfort arena. This is one of the few stores that have waterbed supplies without going through the internet. I'd shop here again and again.

G
goodgeye

06/23/2012

Provided by YP.com
Mattress & Futon Shoppe and it...

Mattress & Futon Shoppe and it's manager Bob Hershey have been an icon in the Livonia community for years. Bob goes out of his way to help customers with all issues related to sleeping comfort. Dooesn't matter if it's something they carry or questions about conditioner for an old water bed - you're covered! You'll never be disappointed with Bob or the store!

More Business Info

Hours
Regular Hours
Mon:
Tue:
Wed - Thu:
Fri - Sat:
Sun:
Brands
Bassett, Sealy, Serta, Stearns & Foster, coaster, posturepedic
Location
3 Blocks West of Merriman just across from East Side Mario's
Categories
Mattresses-Wholesale & Manufacturers, Beds & Bedroom Sets, Furniture Stores, Mattresses
Other Information

Wheelchair Accessible: Yes

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