J & R Flooring and Carpet

Write a Review248-888-1200

After the owner of J&R Flooring contacted us to give a review we was surprised to read the negative comments made against this company. We have had J&R Flooring do hardwood floor installations involving 3/4's of our home and also bedroom carpeting. We were very satisfied with price,quality, and installation. This was not laminate hardwood. This was the real deal. They did an excellent job in a timely manner and I would recommend them. It is a shamed how one bad apple can spoil the whole bushel. We would do business with J&R Flooring again.

As soon as upper management became aware of the below described incident The person who was assigned this project has been fired. We do not in anyway condone this type of negative behavior. As we all know there is also two sides to every story. J & R Flooring has been in business for over 30 years and we have put in requests to many satisfied customers seeking positive reviews in order to let the public know that we are a very reputable family owned and operated company. We here at J & R Flooring pride ourselves on having supreme customer service skills and make any and all attempts to insure that all of our customers remain completely satisfied with each and every Flooring project that we complete.



Sincerely Jerry Dillard Owner and Operator

After these people canceled our original install date based on what we later find out is a lie...a 1.5 day job turned into a 3 day job...and I was sexually harassed constantly by their installer! It got to the point where we called the company and they sent out someone to babysit him but it still didn't stop him. We were assured after day 2 that he would be fired...guess who showed up the morning of day 3?!? I called the company and told them to drop off the molding and I'd finish it myself because he wasn't getting back in my home. We were again ASSURED he had been fired by the owner.

Before we knew better we had suggested the company to a friend. After they AGAIN canceled on the day of her install date guess who shows up to do the job...the CREEPY CARPENTER!

Do not trust this company or their installers around women or children! Absolutely appalling that they let this guy continue to work for them after knowing he harassed someone!

Oh and BRIAN who reviewed on here WAS THE BABYSITTER they sent over! He heard the comments first hand!!!

I would not let them do my floors if it was free. We had a horrible experience with this company. Installers do bad work, are disrescpectful and almost ruined my walls and baseboards! It took over 5 weeks to put in harwood, carpet and vinyl is a 1600 square foot home. The owner just kept calling and wanting money before the work was performed. I had to hire a painter and another floor installer to fix their mistakes.

RUN away from this company. If I could give them ZERO stars I would!