Universal Auto Glass Inc
500 Thornton Rd, Suite 12, Lithia Springs, GA 30122
Reviews
12/27/2017
Provided by YP.comThe owner's wife tried to physically fight me because I would not accept the way her husband was disrespectfully talking to me (because he's grieving).
04/20/2016
Provided by YP.comThese guys are awesome. They came to my house before I left for work and hooked me up w/ a brand new windshield that was an OEM part (made by the same manufacturer that the car company uses) for over $200 LESS than the BMW dealer was offering! Ryan and Cody were both totally professional and pleasant. If you're in the Atlanta area and you need glass for your car, i would def recommend Universal Auto Glass ? They rock!
12/17/2015
Provided by YP.comGreat prices and great customer service. Would recommend very highly to anyone who is looking for a windshield.
07/15/2013
Provided by YP.comThey are super Fantastic! Great prices, great quality of service! Last month they installed a new windshield in my Mercedes on the same day I called for $200.00 LESS than the other guys and it was less than 45 minute wait time. Last week they did a new windshield on my brothers 2013 Dodge Charger and the service & prices were soooooo good we both had are windows tinted too :)
We love these guys!!! On Wednesday we are getting an Alarm Remote Start and Tinted Windows for our Mom car too :)
07/08/2013
Provided by YP.comVery unhappy with their service. I would not recommend it to anyone. First they broke my old windshield as they took it out. They cleaned up but left some glass in there. I found a broken piece when it went into my finger. Also they did not seal the windshield properly and I could hear wind. They were NOT helpfull in trying to work around my schedule to get it fixed. Very poor customer service. I will definitely not use them for business again.
10/17/2011
Provided by YP.comI am so upset right now with this company, I can't even put it in words! I had an appointment at 9 am, which was delayed until 10:30 (their mistake). At 10:45 am there was still no one here at my house. When I called to complain the 2nd time, the manager got an attitude with me and "he" canceled my appointment. I would NEVER recommend this place to anyone, even if their prices are cheaper. Pay the extra money and deal with honest, caring people!!!!
Actually you didnt book the appt. You requested a quote and stated that you would call back later. The next day you called and demanded service-we blew it off for you as a misunderstanding. However all calls are recorded and I reviewed all the calls that took place. We did have your glass in stock so we sent a tech out to asap/ to arrive between 10:30 and 11:00. However you continued to call and haggle for another discount and another discount with inappropiate language and tone. The Tech was 2 blocks away from your location when the Shop Manager had to make a decision for the safety of our employee. We are professionals that are committed to quality and service with over 25 years experience and must always consider the safety & well being of our staff before making a dollar. Our customers concerns are important to us as well as our service and employees. Thank you and have a great day.
08/23/2011
Provided by YP.comThey staff was very very nice. and the two men that put in my winshield, did really good work. and they didnt mess up my car like the last people who put in my windshield the first time it broke. thanks very much.
More Business Info
We fix your smash in a flash! Come by our shop, let us see your crack!
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed New Year's Day2024/01/01 Closed Memorial Day2024/05/27 Closed Labor Day2024/09/02 Closed Independence Day2024/07/04 Closed - Payment method
- debit, insurance, visa, mastercard, discover
- Neighborhood
- Westfork Business Park
- Languages
- English, Spanish
- Other Link
- Category
- Glass-Auto, Plate, Window, Etc
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes