Welcome to Arrow Plumbing! Since 1996, we have made it our mission to provide prompt, professional, and quality plumbing services to our customers throughout the Libertyville, Illinois area, expanding into the Lake County area. We have built our reputation on being honest and committed to customer satisfaction. We go to great lengths to be professional in the way we present our technicians, equipment, and the manner in which we complete our job. Some of our services include: * Plumbing * Sewers * Rodding * Water Heaters * Sump Pumps Our goals are to: * Create and Maintain a Relationship with our Client * Exceed Client Expectations * Protect our Clients' Health and Safety * Provide our Clients with 100% Satisfaction, Guaranteed We treat our clients with the utmost respect and attention. Give us a call today and ask about an estimate.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

08/12/2012

Concur with high ratings, and not low

As users of Arrow Plumbing, we question the low, limited review (one star, lacking specifics), and concur with the positive reviews (4+ stars) appearing here, with respect to professionalism, honesty, and quality of service provided by this Co. We contacted Arrow Libertyville for a plumbing need made urgent by our forced travel—to cap off projecting plumbing lines in a room being demolished during a condo remodel, and to have a separate someone from Arrow meet, to guide us regarding rough costs for the various plumbing/ fixture alternatives for the remodel. The need was to begin a relationship with a company that we could then continue through the full remodeling job. We were referred to Arrow by another Libertyville contractor that we trust, Exquisite Services (stone, tile, etc.), with request for plumbing experience that included high-end northshore installations, but at a price point for small jobs that would not be prohibitive for an investment remodel.The company responded by dispatching two workers in the same time window, next day—one to quickly do the capping work and a second, a senior individual in the company, to advise regarding the remodel. The plumbing work was performed to direction and to code, and efficiently, by a very pleasant and experienced worker, and site was left clean. The advice given by the second was frank, customer- rather than company-serving, and of greater value than the K&B design guidances we had already received from three other parties. (In essence, only Arrow's advice was completely well-informed and impartial with regard to what should and should not be done in the particular space, and was given despite the fact that many discarded alternatives would have been more lucrative with regard to plumbing charges.) In short, their honest "can't be done" (code) and "shouldn't be done" (best design/practice) reshaped and simplified our remodel, at their expense. Finally, time spent was unusually unhurried, for this sort of visit.As a fully licensed-bonded-insured shop, you will pay above "lowest/bottom dollar" prices of others, for Arrow services. But you can be as sure as possible that you will not have later issues with longterm function, or issues with code on inspection/sale. Moreover, you will similarly sure, in condo situations, to avoid that afeared call from downstairs, e.g., about a ceiling discoloration from a slow leak.Bottom line, as ones who have used this company, we believe in the service being provided by this company, the quality of its work, the honesty of its advice, and the fairness of its charges.Disclaimer and background: This review is being written by individuals with no relation or fiduciary interest in the company being described, but ones who have used their services and decided to continue to do so. Background of one of us is, earlier, in the trades, and more recently in a professional capacity that intermittently involves project management with participation by tradesmen.

07/02/2011

will not use

Will not use again

05/01/2010

What a relief...an honest plumber!

I had Arrow Plumbing come out to fix my leaky water heater, and I was impressed. Mark L. came to my condo at about 5:30pm on a Friday for the emergency repair, and he was great. He was very knowledgable, and he did a great job. He kept things clean and answered all of our questions. The process was very simple, and the end price was what I was quoted over the phone. They even told me I could get a larger water heater for less money! AND, the process went a little long, but I was only charged for the time I was quoted over the phone! This was great since I was on after hours time. I would recommend Arrow Plumbing to anyone.

01/01/2010

Jason

We called Arrow Plumbing on New Years day. Our ejector pump went bad. They promptly returned our call and sent Jason to repair it. I must admit, that being that our pump chose to go bad on a holiday, we paid more than what we normally would, but Jason was a true professional and did a superb job. He came at the promised time, was careful to keep our home clean and replaced our pump without delay. I would not hesitate to recommend Arrow Plumbing.

More Business Info

When Quality Counts.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Services/Products
  • PlumbingPlumbing ContractorsRepairsRoddingWater Heaters
  • Septic Systems & Tanks
  • Electric Water Heaters
  • Point of Use Water Heaters
  • Direct Systems
  • Root Destroyer
  • Sinks
  • Sewer Lines & Sewer Systems
  • Faucets
  • Solar Water Heaters
  • Hybrid Water Heaters
  • Bathroom Fixtures
  • Electric Heating Equipment
  • Flush Valves & Parts
  • Glass-Lined Heaters
  • Commercial Water Heaters
  • Oil Water Heaters
  • Toilets
  • Heat Pump Water Heaters
  • Catch Basins & Traps
  • Self-Cleaning Systems
  • Water Heater Parts
  • Boilers
  • Water Heaters
  • Gas Water Heaters
  • Tankless Water Heaters
  • Sewer Pumps
  • Wells
  • Kitchen Fixtures
  • Drain Traps
  • Bathtubs & Showers
  • Well Pumps
  • Waste Digestant
  • Tank Water Heaters
  • Misting Systems
Brands
Bradford White
Payment method
visa, cash, mastercard
Associations
BBB
Social Links
Categories
Heating Contractors & Specialties, Building Contractors, Excavation Contractors, Gas Equipment-Service & Repair, Leak Detecting Service, Plumbers, Plumbing-Drain & Sewer Cleaning, Sewer Contractors, Water Heater Repair
Provided by