Blue Ribbon Travel

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Due to the carelessness of there agents our passports were misplaced. Our package to Singapore and Malaysia was expensive as compared to others. Dinner wasn't included in our package. our flight from Singapore to Malaysia was cancelled and nobody informed us. No one came to receive us on airport, we waited there for 2:30 hrs then a diver came. when we reached to Malaysia hotel, In the evening driver has to collect us for our night tour to Malaysia (according to itinerary) but they cancelled out tour without informing us and shifted that on 3rd day. Like this our whole day was wasted. Travel triangle agents haven't provided us the one day stay in Genting Highlands and even they didn't gave the tickets of sunway lagoon in our package while the other agents gave all this in cheaper rates to their customers. In future we will not prefer travel triangle as we are highly disappointed with services of travel triangle.