Gunter Automotive

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We have used Gunter Automotive for several years now on our company trucks as well as our personal vehicles. The work has always been good. When the shop was located on Lyle Circle the prices were very fair and customer service was extremely good. Since the move to John Connor Ct prices seem to have gotten excessive. I can run their part numbers on the Napa website to see what the retail cost is knowing they purchase them much cheaper from Napa, being they are a Napa dealer. I have found they inflate the prices to as much as 80% above retail cost. For example..ie Front wheel bearing hubs for my 2008 Chevy 2500HD were charged at nearly 700.00 for each side (part only) when the same exact part number at the Napa store was only 414.00. Then I was charged labor and shop fees on top of that. I feel I was taken to the cleaners after having spent 10's of thousands of dollars with them over the last few years. Customer service has gotten very rude. I guess the new place changed attitudes.

GUNTERS WAS HIGHLY RECOMMENDED TO ME BY SOME ONE WHO WAS A HIGHLY SKILLED MECHANIC HIMSELF. NO ONE BUT GUNTERS TOUCHES MY MUSTANG. NOW I HIGHLY RECOMMEND GUNTERS TO MY FRIENDS AND FAMILY!! -Annette P

I have been a Gunter Customer for many years .therefore this rating is not based on a once or twice encounter. They have provided excellent, timely, and honest service [repairs] for my three vehicles, especially the 93 Mustang Gt Convertible, that I baby. No call backs! No complaints! My compliments to all members. -Gerald Bozeman

Excellent as always. the gunter team did a great job! - Steve N

I live in Augusta Ga. and was looking for someone to inspect a car I was considering to purchase. I found Gunter Automotive on the web and liked their sit, so I called. Michele aswered the phone and was more than helpful and scheduled as appointment for me. The mechanic that inspected the car was great and very detailed in his search for any problems. I had a chance to meet the owner and had a great time talking with him. Overall my experience was more than I expected. I would recommend them to everyone. -Chris C

Excellent service as always. Wouldn't go anywhere else for service on either of our cars. -Joanna S

The inspection was very thorough and they uncovered a few minor issues that had previously not been noticed. They're great knowledgeable folks to work with. -Wendell R

The power seat seemed to work fine when I picked up the car and Tyler drove it home. But when I got in it yesterday it would not work at all, neither front to back or up/down. The outside temperature was really cold and the car had been sitting there overnight so maybe that impacted the operation. The new headlights look great and the light switch works perfectly. -Mercer G

Both the service manager and the mechanic were very courteous and seemed knowledgeable when they explained the estimate to repair my car. -Julie J

I used Gunter Automotive for years on many occasions. They were perfect. High integrity and low on over promising. I cannot say how many times they helped me out but my wife is still in a Chevy Suburban they put a transmission in over 150,000 miles ago. I could not recommend them high enough. -Kenneth Stepp

Service is top notch. I was treated with respect, my car was fixed, and I wasn't broke afterwards!

My 2000 Ford Mustang GT lives again, still rolling at 155,000 miles. Gunter Automotive brought her back to life as usual, with their expert and quality work.

Very professional and super speedy. These guys really care about taking care of their customers.