Petland of Largo

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OPEN NOW - Closes at 9:00pm

Me and my daughter have recently put down a deposit on the German Shepherd outside of petland but we did go there to purchase their crate along with all the goodies that come with it the gentleman that helped us and I wish I remembered his name and the manager were absolutely fantastic and went above and beyond finding us things that we were gathering for when we get the new puppy. Even though they knew we had already purchased a puppy elsewhere they still let us play with a couple of them and provided us plenty of information the manager actually owns a couple German Shepherds and explained a lot of interesting things to my daughter on a couple of occasions. I'll be up front and say that I thought petland would be more expensive for their products but they are actually on par with everybody else and they are not pushy into getting you to buy a puppy. We will be back and hope that we have the same experience time and time again. and I apologize that I forgot the gentleman's name and the manager but it was around 7:00 p.m. Sunday

Great customer service , clean store and smiles on all the employees faces , my children had an incomparable time playing with the puppies

Service was very poor, there were several girls standing around the counter then they all walked away without providing me or anyone else standing there any service. Finally another girl came up and tried to help me, she couldn't take my return but mentioned the product I purchased "never worked" so made me wonder why they bothered to sell it. She called the manager up who grabbed the water bottle ran to the back didn't say anything to anyone and returned and said well "this one works" and that she couldn't offer me a refund. For all I know since they "never work" this manager could have grabbed one out of the back they had doctored up to make it not leak and brought it back up. Very poor customer service and only there to make money off of people. Buyer beware obviously selling substandard products.

Do not buy pets from this store. The pet counselors are great but management is only concerned about making a profit. They encouraged me to visit a dog I placed a deposit on saying that no one would be giving her any love and then after many days of visits they determined she had a congenital hip problem which is well known of golden retriever breeds and sent her back to the breeder before they even told us we couldnt buy her. Didn't let us say goodbye to her and I would have taken her anyways. When I asked for the breeder info so I could contact them to arrange taking ownership I was told that info is confidential. Horrible people with no compassion who do not operate the way their website advertises. There is a reason they dont allow public comments on their page because its bad advertisement. Adopt a dog from a pound because Petland confirmed to me that they cant guarantee the pedigree of dogs they receive or their health. I guess if that warranty offered is too much risk they just send the puppies back.

Extremely lousy service, no one picks up the phone when you ask for items. Cashier is clueless. Employees are extremely apathetic and clearly hourly clock-punchers. There is a Petsmart across the street in Largo Mall with much better selection and employees. Also a Pets Supplies Plus in Pinellas Park, very nice folks and variety there. I would AVOID this place like the plague. They simply don't care.