Charlie & Millie's Pizza House

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My husband and I ordered pizza tonight from C&M's. We've been getting pizza there for the 14 years we've been together and he's ordered it growing up. I went to go pick it up and the staff had completely changed. There's usually an older lady or the owner that greets you on the weekends. I didn't recognize anyone at all and they used to know us when we went in. The lady ahead of me gave them a tip in the pitcher at the front, all of them started screaming different noises and were acting way different than the staff normally did. Enthusiasm in itself isn't a bad thing in the restaurant industry so it didn't bother me, but wasn't something that I was used to seeing there.



I got my pizza and left. When I called to place the order earlier they told me to give them 25 minutes which was really fast compared to a while ago when it would easily take an hour on a busy Friday night. I took the pizza box and it wasn't as hot as normal at all. When I got home the cheese wasn't nearly as thick as it normally is and many pieces around the edges were only half way covered leaving the sauce showing with no toppings. I gave my husband his plate and he noticed within the first two bites that a lot had changed and it was a lot different. It doesn't seem like they use the same cheese or enough. More of a mixture of some sort. The crust is not even close to what it was before, it was hard and burnt! The sauce is just so plain and thinly spread. Nothing tasted the same or remotely close to what it was for years before!



For one large works pizza we paid almost $20 and it's not worth it at all with how the quality is now. I actually normally pick up a pizza from somewhere different for the kids since they don't like everything we do and love another common place down the road. My husband and I normally finish a large alka seltzer together because it's so good, but this didn't compare at all. I don't know why they changed everything, but if it stays the same we'll be finding a new favorite place. I'm planning on calling in the morning to talk to a manager and hoping this was a mistake of some sort. This has been our favorite place for many years, but we won't order again if this is how it is now. We don't mind the tiny place they are with paper plates and old arcade games because the quality of the pizza used to be excellent.

This is by far the worst dream for me to do. Tears are flowing from my Charlie and Millies shaped eyes... Reading some time ago of change in owner and keeping a neutral and positive expectation of my slice of passion I respectfully submit to you my well thought-out report, here goes ( same posted on Facebook page of C&M). Charlie and Millies what has happened??? I have been visiting your shop ever since I discovered it over 15 years ago and has always been number 1 with me. I read the business was sold, true or not I don't know. Live in St Pete now and no longer work in Largo so no reason to head that way except your pizza. 3 Weeks ago got finished at work and headed up for a pizza, got half way there and called order in, was not even 9 pm yet. Female answered and proceeded to order a pie. Was rudely instructed you were closed already... Oh boy big disappointment so second choice was crappy hamburger. Week and half ago decided to try again ( my day off so no worries about being closed.) . Ordered half way there and was excited to eat my slice of heaven again. Arrived and parked in back as usual so I can enjoy the delicious odors coming from the pizza ovens and vented outside. Disappointing, no sweet odors... Walked in and did not recognize a single person working there ( been MONTHS since been there.). A guy with long hair and beard making pizzas looked my way and walked over and asked name. Told him and he looked and said about 7 more minutes. This guy not wearing head hairnet or beard net sweating profusely all over the pizzas he was making, sweat was literally dripping from his forehead onto pizza table, occasionally wiping his brow with shirt sleeve. Finally got my pizza and out the door I went. Loaded into car and opened box, looked inviting... Took out first piece ( usually half eaten on way home.) and ate it. How disappointing that first bite was. Crust was perfect as was toppings until the sauce is tasted, was NO flavor at all. Very bland boring sauce. What happened??? Old owner take recipes with them? Ingredient no longer available? If it was economical motivated, big mistake on your part, your loyal following would happily paid more.. Arrived home and got out of car, walked around to passenger side to retrieve pizza, felt heavy.. Opened box and realized I had only eaten 1 piece and a half. So sad this day comes when mom and pop shops, hole in the wall gems like Charlie and Millies are no longer superior than the disgusting cardboard sold only a couple blocks south and west of you. Pizza pizza ! You no longer outshine them and for the quality and cost I will go there next time, not to mention closer to my home... I hate this and am highly disappointed. Second great pizza favorite to disappoint me this month. Please tell my it was a bad night or mis mix of sauce. Give me a solid reason to come back for my habit...

this pizza is like no other around here. it reminds me of the pizza I grew up on in ohio. best thin crust around